Business Analyst - IPTV Project Management

Job DescriptionJob Description

Overview:

We are seeking a detail-oriented and strategic Business Analyst with experience in IPTV (Internet Protocol Television) to join our project management team. The ideal candidate will act as a bridge between technical teams and business stakeholders, ensuring the successful delivery of IPTV solutions that meet user needs, industry standards, and organizational goals.

Key Responsibilities:

• Requirements Gathering & Analysis

• • Collaborate with stakeholders to gather, document, and validate business and technical requirements for IPTV systems, platforms, and services.
  • Translate customer and operational needs into functional specifications.

• Project Coordination & Support

• • Work closely with project managers, developers, QA teams, and vendors to support the full IPTV project lifecycle.
  • Assist in planning, scheduling, risk tracking, and reporting to ensure timely and on-budget delivery.

• Stakeholder Communication

• • Serve as a liaison between business units and technical teams to ensure clear understanding and alignment on project goals.
  • Present findings, business cases, and progress updates to stakeholders at all levels.

• Process Improvement & Documentation

• • Analyze existing IPTV service processes, identify inefficiencies, and recommend enhancements.
  • Maintain clear and concise documentation including use cases, business process flows, user stories, and acceptance criteria.

• Quality Assurance & UAT Support

• • Support user acceptance testing by defining test cases and validating that solutions meet business needs.
  • Coordinate defect tracking and resolution during testing phases.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst, preferably with exposure to IPTV, OTT, video streaming, or telecom/media domains.
• Strong understanding of IPTV technologies, architecture, and ecosystem (e.g., middleware, content delivery, DRM, EPG, set-top boxes).
• Experience with Agile or hybrid project methodologies.
• Proficiency in tools such as JIRA, Confluence, Excel, Visio, or similar.
• Excellent analytical, communication, and stakeholder management skills.

Qualifications:

• PMP or CBAP certification.
• Familiarity with video compression, streaming protocols, and CDN technologies.
• Experience with service providers, telecom operators, or content platforms.

Soft Skills:

• Strong problem-solving mindset.
• High attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative and team-oriented approach.