Building Services Supervisor

Job DescriptionJob DescriptionCompany Description

The University of Notre Dame is more than a workplace! We are a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

Job Description

The Building Services Supervisor is a frontline leader responsible for guiding and supporting a team of custodians in maintaining clean, safe, and welcoming campus facilities. This role promotes employee engagement, ensures high-quality service delivery, and builds strong relationships with campus partners to support the University’s mission.

The Supervisor is accountable for planning, scheduling, and monitoring daily custodial operations; ensuring staff are trained, equipped, and supported; and fostering a culture of accountability, teamwork, and continuous improvement.

Key Responsibilities

Ensure High-Quality Cleaning Standards 

• Provide on-the-job training in cleaning techniques, safety practices, and service expectations.
• Conduct regular inspections of facilities and storage areas to verify compliance with quality and safety standards.
• Partner with building managers, rectors, deans, and department leaders to confirm customer satisfaction and resolve issues.
• Use quality assurance tools to evaluate results and drive accountability among team members.

Administrative Leadership

• Plan, schedule, and assign daily work, including weekend and special project coverage.
• Monitor attendance, approve time off, and manage overtime to align with budgetary goals.
• Lead staff within a performance management system: provide feedback, conduct performance reviews, and initiate corrective action when needed.
• Oversee equipment and supply inventories, ensure proper maintenance, and coordinate repairs.
• Manage project work and corrective maintenance requests using AiM software.

Supervision & Team Development

• Lead and supervise custodians and crew leaders to accomplish departmental goals.
• Develop and adjust job assignments to optimize resources.
• Recruit, interview, and recommend new hires.
• Encourage teamwork and problem-solving, responding to customer needs in a timely and professional manner.
• Investigate safety incidents, complete reports, and implement corrective measures.
• Serve as acting supervisor for other custodial teams as needed.
• Drive process improvement initiatives to enhance efficiency and service quality across campus.

Projects & Special Assignments 

• Provide weekend, holiday, and on-call coverage as required.
• Keep leadership informed of operational issues and recommend solutions.
• Perform other related duties as assigned to support Building Services and University priorities.

Qualifications

Education

• High school diploma or GED required.

Experience

• Minimum 3–4 years of custodial, facilities, or supervisory experience.

Skills & Requirements

• Valid driver’s license.
• Strong communication skills in English (written and spoken).
• Intermediate computer skills, including work order and scheduling systems.
• Ability to lead and motivate a diverse team, resolve conflicts, and build a positive work environment.

Additional Information

Application Deadline to Apply: October 15, 2025

Schedule: Monday - Friday | 6:40 am - 3:40pm | May require weekend and on-call hours

At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.