Branch Operations Manager- Northwood

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Summary:
Branch Operations Manager is responsible for overseeing the efficient operation of the branch, ensuring all operational functions are completely and properly performed by branch staff.

Duties:

• Oversee teller staff and operations
• Assist on the teller line with customer transactions
• Perform account opening for customers
• Maintain proper teller and vault cash levels, including ordering coin and currency
• Maintain adequate supplies at branch
• Ensure proper branch staffing
• Ensure dual control procedures are followed at all times
• Audit teller drawers
• Maintain and test alarms and other security devices
• Meet with staff regarding branch security and safety issues
• Prepare teller performance appraisals and disciplinary action as needed
• Responsible for maintaining exceptional customer service standards and other duties as assigned