Branch Operations Manager

Job DescriptionJob Description

At Johnstone Supply | Balsan Group, we’re more than just an HVAC supply house—we’re a trusted partner for contractors and industry professionals across the region. Our mission is to deliver unmatched product availability, expert support, and exceptional service. 

What You’ll Do

✅ Lead Daily Warehouse Operations – Oversee receiving, stocking, picking, packing, shipping, and returns
✅ Drive Performance & Efficiency – Track KPIs, optimize workflows, and reduce bottlenecks
✅ Coach and Develop Teams – Manage, train, and inspire warehouse staff and delivery drivers
✅ Ensure Accurate Inventory – Implement cycle counts and maintain stock accuracy
✅ Streamline Delivery Logistics – Manage routes, delivery schedules, and driver performance
✅ Collaborate Cross-Functionally – Work closely with purchasing, sales, and customer service teams
✅ Champion Safety & Compliance – Maintain a clean, organized, and OSHA-compliant facility

What You Bring

️ 5+ Years in Operations/Warehouse Management – Experience in HVAC or related supply chains strongly
Tech-Savvy with WMS/ERP Systems – Familiarity with Eclipse, Prophet 21, or similar
Strong Leadership & Team Management Skills – Proven ability to lead and motivate teams
Detail-Oriented with an Eye on Metrics – Able to analyze performance and drive improvements
HVAC Product Knowledge – A strong advantage, especially during peak demand seasons
Bilingual (English/Spanish) – A big plus for team and customer communication

Perks & Benefits

Competitive Base Salary + Performance Bonuses
Health, Dental & Vision Insurance
️ Paid Time Off + Holidays
401(k) with Company Match
Ongoing Training & Career Growth Opportunities
 

Ready to lead operations at the heart of the HVAC supply chain?
Apply now and become a key player in a company that values precision, teamwork, and customer satisfaction.

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