Branch Operations Manager

Role: Branch Operations Manager



Location: Watford, Hertfordshire



Sector: Construction Supplies



Salary: £48,000-£50,000 (negotiable) + performance bonuses + benefits



Full time Branch Operations Manager position for a distributor of construction materials based in Watford.



Operations Manager Role:



Reporting into the Branch Manager, as the Branch Operations Manager, you will be responsible for all transport and warehouse activities on the site to ensure that all operations are carried out efficiently and effectively.



You will be responsible for undertaking people management responsibilities for the team, providing leadership, coaching and development, all while monitoring and reviewing legislation related to health and safety, transport, the environment and ensuring all site activities operate within their parameters.



You will also be required to monitor and control operational costs - communicate budgets, KPI's and SLA's and ensure they are monitored and adhered to.



The Role:



As Branch Operations Manager, you will be responsible for:



Overseeing all transport and warehouse operations, supporting the Warehouse and Transport functions to ensure efficiency and effectiveness

Providing leadership, coaching, and development to the team

Monitoring and reviewing health and safety, transport, and environmental legislation

Controlling operational costs and adhering to budgets, KPIs, and SLAs Reporting directly to the Branch ManagerKey Responsibilities:



Customer Service and Performance



Support day-to-day warehouse and transport operations

Ensure sufficient resource coverage and plan for future requirements

Identify and implement process improvements

Maintain open communication channels with stakeholders

Help set warehouse strategy and objectives

Monitor and control operational costs

Generate performance reports

Lead, motivate, and conduct performance reviews for team members

Manage recruitment and address performance issues



Compliance



Ensure adherence to health and safety, environmental, and transport legislation

Maintain and update staff HSEQ training records

Deliver staff inductions and identify training needs

Oversee branch maintenance and security

Ensure proper stock rotation and quality control procedures

Maintain a clean, tidy, and safe working environment Investigate accidents and generate reportsRequirements:



Behaviours



Customer-focused with a strong 'can-do' attitude

Excellent communicator and team player

Professional, detail-oriented, and results-driven Flexible, proactive, and commercially aware



Skills and Qualifications



Experienced in people management

Strong numeracy and literacy skills

Proficient with IT, particularly MS Office

Forklift license

Knowledge of Operator License LegislationHealth and safety awareness



Salary up to £50,000 (more dependent upon experience)

Company bonus scheme

Company pension scheme and other benefitsWhat next?



For further information on this Branch Operations Manager position please apply online and we'll be in touch to discuss the role