Bilingual Operations Support Manager in Oklahoma City
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Job DescriptionJob Description
The Operations Powerhouse Who Enables Excellence Across Every Touchpoint
The World We Envision
Imagine a world where businesses achieve peak performance and amazing client optics through
clean and pristine office environments that elevate employee productivity, overall customer
satisfaction, and operational excellence.
Your New Team
You'll join a family-oriented team of passionate professionals who've built the #1 fastest-
growing franchise for three consecutive years. We're not just colleagues, we're your success
partners on a mission to dominate the commercial cleaning and facility services market through
excellence, teamwork, integrity, and obsessive customer focus. Your superpower? Being the
versatile operations superstar who supports our entire operations team, ensuring seamless
execution, and helping maintain our exceptionally high standards within the department.
Our DNA
We work with relentless passion and unwavering integrity. We celebrate wins together while
maintaining exceptionally high standards. We believe in empowering others to crush their
business goals and achieve their personal dreams.
The Ultimate Challenge
Stop here. Only continue reading if you're saying "HECK YEAH!" to the idea of being the
operations support champion who tackles diverse operational challenges daily, supports
franchisee development, and serves as the right-hand to our Director of Operations while
building your path to operations leadership.
Your Mission: Operations Support Champion & Rising
Leader
The Role: Provide comprehensive operational support to the entire operations department and
Director of Operations by assisting with franchisee training sessions, facility inspections, client
scheduling and follow-up, nighttime quality audits, and internal operations management—while
building your skills for future operations leadership roles.
Your Impact: You're the versatile support engine that enables our operations team to excel,
ensures nothing falls through the cracks, and maintains the high standards that make our clients
and franchisees successful.
Six Things You'll Be OBSESSED With:
Franchisee Development Support - Participate in all unit franchisee training sessions and
contribute to their growth journey
Quality Assurance - Attend facility inspections and conduct periodic nighttime audits to
ensure excellence 24/7
Coordination Mastery - Handle scheduling and follow-up between operations managers
and clients with precision
Operations Management - Manage internal paperwork, inventory reports, and
administrative systems for the Director of Operations
Team Enablement - Support operations managers with diverse daily tasks and challenges as
they arise
Problem-Solving Versatility - Jump in wherever needed to keep operations running
smoothly and efficiently
Are You Our Future Operations Leader?
You're a driven professional who lives and breathes these characteristics:
Core Values:
• Integrity-Driven - Uncompromising honesty is your superpower, especially when no
one is watching
• Reliable - You're the person everyone counts on when excellence is non-negotiable
• Growth-Minded - Continuously learning and developing your operational expertise for
future leadership
Operations DNA:
• Detail-Obsessed - Nothing escapes your attention; you catch what others miss
• Proactive - You anticipate needs and solve problems before they escalate
• Versatile - You thrive in diverse situations and adapt quickly to changing priorities
• Organized - You manage multiple responsibilities with precision and systematic
efficiency
Natural Abilities:
• Magnetic Communication - Professional presence in both English and Spanish that
builds trust across all levels
• Team Player - You make everyone around you more successful and productive
• Go-Getter Attitude - You take initiative without being asked and deliver beyond
expectations
• Problem-Solving Genius - You turn challenges into solutions with creativity and
determination
Rising Leader Qualities:
• Sharp & Quick Learner - You absorb new information rapidly and apply it effectively
• Positive Attitude - You maintain optimism and energy even during demanding situations
• Hard Work Ethic - You consistently put in the effort required for excellence
• Leadership Potential - You demonstrate the qualities needed to lead operations teams in
the future
What You Need to Dominate:
• Bilingual proficiency (English/Spanish) - essential for franchisee and client
communications
• 2+ years in operations, customer service, or administrative roles in service industries
• Strong organizational abilities and exceptional attention to detail
• Flexibility to conduct periodic nighttime inspections as needed
• Comfort with scheduling systems, reporting tools, and operational software
• Ability and desire to learn and use new technology quickly
• Valid driver's license and reliable transportation for facility visits
• Self-motivated with ability to work independently and collaboratively
• Willingness to support diverse operational needs and wear multiple hats
Your Compensation & Growth Structure
• Competitive base salary commensurate with experience
• Performance bonuses tied to operational excellence and team support metrics
• Clear advancement path to dedicated Operations Manager role for high performers
• Direct mentorship from Director of Operations for leadership development
• Exposure to all aspects of franchise operations for comprehensive skill building
• Opportunity to grow into senior operations leadership and management positions
Ready to Launch Your Operations Career?
If you're excited about being the operations support powerhouse at our headquarters in
Oklahoma City, learning from experienced operations leaders, tackling diverse challenges daily,
and building your path to operations management while making an immediate impact, we need
to talk.
To Apply: Submit your resume + a brief explanation of how you would positively impact our
operations team and support franchisee success through your versatility, work ethic, and
commitment to excellence.
Compensation
$35,000 - $50,000 + Commission
Join us at our Oklahoma City headquarters and transform your operations potential into a
thriving leadership career.
Company DescriptionStratus Building Solutions is the industry-leading franchise in green commercial cleaning. In an ever-increasing health and environmentally conscious consumer market, the demand for green cleaning services puts Stratus at the forefront of the competition. As a standard, Stratus franchisees utilize state-of-the-art cleaning equipment, sustainable processes, and Green Seal Certified, biodegradable and non-toxic branded cleaning chemicals; Stratus Building Solutions is second to none in green commercial cleaning. With customizable cleaning options and competitive rates, Stratus Building Solutions franchisees provide services to a large range of clients, from schools, medical offices, shopping centers, warehouses, dealerships, centers, professional offices, daycares, retail stores, gyms and more.Company DescriptionStratus Building Solutions is the industry-leading franchise in green commercial cleaning. In an ever-increasing health and environmentally conscious consumer market, the demand for green cleaning services puts Stratus at the forefront of the competition. As a standard, Stratus franchisees utilize state-of-the-art cleaning equipment, sustainable processes, and Green Seal Certified, biodegradable and non-toxic branded cleaning chemicals; Stratus Building Solutions is second to none in green commercial cleaning. With customizable cleaning options and competitive rates, Stratus Building Solutions franchisees provide services to a large range of clients, from schools, medical offices, shopping centers, warehouses, dealerships, centers, professional offices, daycares, retail stores, gyms and more.
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