Bilingual Customer Service Specialist

Job DescriptionJob Description

G.L. Hunt Foundation Repair is thrilled to welcome a Bilingual Customer Service Specialist to our team in Fort Worth, TX! If you are fluent in both English and Spanish, possess excellent telephone communication skills, excel at multitasking, and are passionate about assisting customers with their home needs, then you may be the perfect fit for us!

Join us in a dynamic work environment surrounded by amazing colleagues. This role offers opportunities for commissions and bonuses. At G.L. Hunt, we prioritize internal promotions, making the Customer Service team an ideal place for career advancement. With over 35 years of experience, G.L. Hunt is a reputable construction company that is rapidly expanding. We are seeking a dedicated Bilingual Customer Service Specialist to join our growing team.

Enjoy various benefits such as paid holidays, PTO, and engaging in company-sponsored events throughout the year. The ideal candidate should be a quick learner, possess a positive attitude, and have a knack for inspiring others to achieve their objectives.

Compensation:

$16 - $19 hourly

Responsibilities:

• Answer incoming phone calls promptly to provide timely assistance to customers
• Qualify and arrange appointments for inspections
• Maintain an updated and well-organized department message board consistently
• Proactively contact customers who have shown interest in our services
• Provide support to other departments when assisting Spanish-speaking customers

Qualifications:

Skills needed:

• Attention to detail
• Must be organized
• Ability to multitask
• Customer Service experience
• Bilingual
• Competency regarding computers
• Ability to show a great personality on the phone
• Fast learner with the ability to follow directions

About Company

G.L. Hunt Foundation Repair is a family-owned foundation repair business. Our specialty is taking the fear out of foundation repair.

We have been in business since 1987, and have a culture of inclusivity and forward growth.

We offer multiple benefits such as PTO, Aflac Supplemental plans, 8 paid holidays, and a company-matched 401(k).