AV Operations Manager / AV Program Lead in Mission

Job DescriptionJob Description

Core Responsibilities

• Own AV delivery operations across regions or programs
• Define standards, SOPs, and training paths
• Partner with PMO, engineering, and sales
• Drive continuous improvement and cost optimization
• Manage vendor and subcontractor relationships

Required Skills

• Operational leadership and financial acumen
• Deep understanding of AV delivery lifecycle
• Process design and KPI management
• Executive-level communication

KPIs

• Gross margin
• Delivery predictability
• Customer satisfaction (NPS)
• Scalability and operational efficiency

Company DescriptionTelepro Communications is a growing company specializing in low-voltage cabling, security systems, and telecom infrastructure. We’re proud to support commercial and industrial clients throughout Texas with dependable service and skilled professionals who take pride in their work. Join a team that values dedication, safety, and opportunity for advancement.Company DescriptionTelepro Communications is a growing company specializing in low-voltage cabling, security systems, and telecom infrastructure. We’re proud to support commercial and industrial clients throughout Texas with dependable service and skilled professionals who take pride in their work. Join a team that values dedication, safety, and opportunity for advancement.