ATM Field Service Engineer

Leading UK ATM Operator requires an ATM Field Service Engineer – Preston, Blackburn Lancashire. This is a permanent, full-time position working 4 days on and 4 days off - 11-hour shift pattern (Shift start, from home, 0900hrs – Shift end, arrive home 2000hrs) Salary £35.500 + vehicle etc., etc.,



Reporting to the Regional Engineering Manager, supporting an ATM Estate by proactively fault-finding and repairing a range of ATM issues to ensure maximum uptime and transactional capability.



Key Tasks



* Fault find and repair ATM issues using a range of skill sets.



* Attend customer sites, presenting an overall positive attitude.



* Perform reactive and preventative maintenance to a wide variety of ATM makes and models including NCR, Wincor and Triton.



* Remove and replace key ATM modules including card readers, EPP’s, presenters, screens, PC cores, pick modules and other electro-mechanical parts and equipment.



* Install and repair security and safety devices in response to known threats and company priorities.



* Ensure cleanliness and presentability of the ATM’s representing the brand effectively.



* Manage vehicle stock effectively to ensure adequate availability of ATM stocks and parts for first time fixes.



* Complete repairs within specified SLA’s and against KPI’s including first time fix, time on site, and parts orders/returns.



* Ensure faulty parts are returned to engineering workshops for repair in a timely manner or disposal of alongside company procedures.



* Follow engineering standard operating procedures to ensure safety and security in transit and at machines.



* Complete accurate and quality job notes to ensure accountability and auditability.



* Maintain a good driving record and use a vehicle responsibly, efficiently and safety to travel within and outside of your allocated region.



Required Skills



* Good knowledge of a range of ATM types, technical specifications and configurations.



* Electro-Mechanical repair experience, preferably of ATM’s, but as a minimum of large, cash carrying transactional/dispensing objects.



* Attention to details and presentability in your work.



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