Associate Project Analyst-HYBRID Itasca IL

Job Description

Associate Project Analyst ( Billing) HYBRID schedule

Itasca, IL

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!

Responsibilities:

• Interacts directly with customers to resolve billing issues.
• Works with internal departments and assigned customers to resolve customer disputes, pricing challenges, and information cleanup
• Support the Billing Project Analyst on specific customers and/or billing projects.
• Routinely pulls invoices and proactively reviews them for accuracy for specific customers
• Pulls invoices for new account startups and works with account manager and customer to ensure alignment as it pertains to billing accuracy and timely payments.
• Participate in client education to ensure proper billing processes are in place.
• Participate in AR calls and helps support the overall AR performance for assigned subdivision
• Supports assigned subdivisions bad debt initiatives in-order-to reduce bad debt
• Conducts billing reviews and audits for assigned customers while working with internal and external stakeholders to ensure a differentiated customer billing experience
• Coordinates with other customers to ensure the accuracy of billing information
• Corresponds with clients, answers questions, and resolves issues
• Follows up on outstanding payments, repairs and re-sends invoices
• Primarily interacts with customers virtually but will meet with some assigned customers in-person as needed to ensure quality customer experience and participate in startups or Business Reviews.
• Other routine billing duties as needed or as assigned by supervisor

Qualifications

• Minimum 1+ years in accounting, bookkeeping, analysis or project-oriented work experience required
• High school diploma or equivalent required
• Healthcare, Lab Industry, RCM, or other Healthcare related billing experience strongly
• Previous sales or client facing work experience strongly
• Prior knowledge of Labcorp systems or internal processes highly desirable

Other skills:

• Proficiency in Microsoft Office and knowledge of accounting software
• Working knowledge of accounting principles
• Strong customer service skills
• Efficient multitasking and time management skills
• Strong organizational skills and attention to detail

Application Window closes: 7-25-25

Pay Range: $26-32/hr (State minimum wages apply if higher)

Shift: Monday- Friday; 8:00am - 5:00pm EST (with flexibility)

HYBRID: Will require ONSITE 3 days week/2 days at home; will also need

flexibility to meet in person with clients in region as needed

Location: Itasca, IL (150 Spring Lake Drive)

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.