Assistant Property Manager / Maintenance Coordinator
Job DescriptionJob Description
Job Description: Growing property management company is looking for a maintenance coordinator and receptionist. This position reports directly to Property Manager. This is an in-office position, working from our office front desk. This role will involve day to day property management functions, as well as some general office management, and mainline phone answering. This position facilitates retention through relationship building and customer service. This role will also oversee maintenance requests from , ensuring prompt responses, and communication between , the office, and the maintenance team.
Our ideal candidate will be a self-starter who understands what working in a small company is like, and who has a desire to help us grow. We manage a mix of single-family homes and small multifamily properties, throughout St. Louis City and County.
Essential Job Functions & Duties:
- Assists property manager in operations, including tenant communications, billing, leasing, and maintenance
- Answer phones and oversee the majority of tenant communications
- Process rental applications, assists the leasing department, and coordinates move in and move out process
- Coordinate maintenance and make ready needs with our maintenance manager and outside vendors, and assist our project manager with getting new rehabs on the market and tenant ready
- Ensure proper rent collections from tenants
- Document operations processes to assist with training new team members
- Process Housing Authority paperwork for Section 8 applicants
- Oversee the lease renewal process
- Assists in daily administrative and operations tasks
- Open mail, and general office management tasks
Qualifications:
- High school diploma or equivalent required, bachelor’s degree
- Previous leasing and sales experience
- Experience in single family & multifamily management
- Previous experience with property management software such as AppFolio
- Experience with Microsoft office products, including intermediate experience with Excel
- May be required to participate in on call requirements on an as needed basis.
- Strong customer service skills
- Strong organizational skills with the ability to manage and prioritize workloads
- Must be willing to adapt to a fast-paced and quickly changing environment
- Must have a reliable vehicle and valid driver’s license
Hours: Weekdays Monday - Friday 8am-5pm, with 1 hour lunch break
Salary: $44k-$50k (depending on experience)
Benefits:
- Health, Dental & Vision Insurance
- Additional Supplemental Benefits
- 401k match
- Paid time off