Assistant Operations Manager in Springfield

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Job DescriptionJob Description

Reporting directly to the General Manager, the Assistant Operations Manager is responsible for:

• Inventory Management: Purchase and control all event dry good and ancillary event supplies.
• Equipment Management: Maintain in good condition the fleet vehicles and all catering equipment.
• Staff Supervision : Recruit and direct part-time event staff. Orient and train new employees in the Scoops exceptional customer service method.
• Logistics: Working with our Sales Event Planners, manage & organize the daily event supplies ensuring that our customer’s expectations are exceeded. This includes coordinating with the night team in prep for the following day.
• Customer Service: Directly interact with corporate customers to ensure exceptional product delivery.
• Product Development & Production: Work with Sales to develop new customer offerings. Produce ancillary products like baked goods and custom popcorn in our commercial kitchen.

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