Assistant Amazon Operations Analyst in Springville

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Job DescriptionJob DescriptionSalary:

Canyonwall is a Utah-based e-commerce consulting company specializing in developing Amazon accounts for clients. We are looking for a dynamic, organized, and detail-oriented individual to join our operations team as an Assistant Operations Analyst. This position is ideal for someone with strong analytical skills, a proactive mindset, and the ability to thrive in a fast-paced environment.

*Overview:*
The successful candidate will support the Account Management team in assisting partner companies with Amazon listing development, inventory flow, case management, brand compliance, and ensuring accounts align with Amazon policies, regulations, and standards.

*Responsibilities and Duties:*
- Assist in managing and following up on open cases related to Amazon system issues.
- Organize and maintain accurate records of ongoing tasks and projects.
- Ensure data integrity within internal reporting systems.
- Communicate with staff and clients to gather information and assist in case resolution.
- Help evaluate and resolve compliance issues, including Amazon policy violations and inauthentic inventory.
- Support the contact with Amazon Seller/Vendor support as needed.
- Implement best practices and procedures while identifying areas for improvement.
- Analyze trends in Amazon policies and collaborate with internal teams to support client needs.
- Assist in executing daily, weekly, and monthly action plans to improve account health.
- Help provide a unified enforcement experience to clients.

*Qualifications and Skills:*
- Strong understanding of internet usage with the ability to quickly learn Amazon management systems.
- Intermediate proficiency in Excel.
- Excellent written and spoken English skills.
- Strong attention to detail, ability to analyze information quickly, and communicate professionally.
- Self-driven, organized, and proactive.
- Adaptability and flexibility to handle change and fast-paced environments.
- Strong project management and continuous improvement skills.
- Enthusiastic about working in a startup environment and learning new software and tools.
- Ability to take initiative, be reliable, and drive results independently.
- Ability to work effectively both independently and as part of a team.

*Benefits at Canyonwall :*
- Paid time off and unpaid time off
- Paid holidays
- A modern and comfortable work environment
- Competitive pay
- Company-funded health compensation program providing control over health, dental, and vision expenses

*Hiring Process What to Expect:*
- Phone or video interview with a manager or owner of Canyonwall.
- Onsite interview with department leaders.

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