Provide administrative and operational support to logistics activities, ensuring accurate shipment tracking, agent coordination, documentation management, and adherence to internal logistics protocols.
• Bachelor’s degree in commerce, Science, Logistics, Supply Chain, or a related field.
• Basic understanding of shipping procedures, freight documentation, and logistics workflows.
• Knowledge of the Microsoft Office package, especially of Excel.
Knowledge, Skills, Abilities, and Other Characteristics
• Strong attention to detail and documentation discipline.
• Good communication and coordination skills.
• Ability to manage multiple shipments simultaneously.
• Self driven with a positive and proactive attitude.
• Ability to work effectively in a cross functional and global team environment.
• Strong organization, planning, and follow up skills.
• Adaptability to work under deadlines and changing priorities.
• Track import and export shipments and share timely status updates with all relevant stakeholders.
• Prepare, review, and verify shipping documents including Commercial Invoice, Packing List, and AWB / BL.
• Maintain accurate shipment records and update internal trackers as per company protocols.
• Coordinate with freight forwarders, Custom House Agents (CHA), and internal teams for smooth shipment execution.
• Support import/export documentation and ensure adherence to compliance requirements.
• Assist in shipment booking, delivery coordination, and follow ups until final delivery.
• Monitor shipment progress, handle delays or issues, and escalate exceptions to the appropriate stakeholders.
• Receive, verify, and coordinate freight and clearing invoices from logistics agents, ensuring correct reference numbers are applied.
• Support invoice submission to Finance.
• Maintain proper filing of logistics documents and support audits, MIS reporting, and data requests.
• Provide general administrative support to the logistics department.