Application Engineer - Refrigeration

About
Us

We
are a global climate technologies company engineered for
sustainability. We create sustainable and efficient residential
commercial and
industrial spaces through HVACR technologies. We protect
temperature-sensitive
goods throughout the cold chain. And we bring comfort to people
globally. Best-in-class engineering design and manufacturing
combined with category-leading brands in compression controls
software and
monitoring solutions result in next-generation climate technology
that is built for the needs of the world
ahead.

Whether
you are a professional looking for a career change an undergraduate
student exploring your first opportunity or recent graduate with an
advanced degree we have opportunities that will allow you to
innovate be challenged and make an impact. Join our team and start
your journey
today!

Key
Responsibilities

Application Engineering Support
(60%)

• Provide swift accurate technical
  support to customers including distributors contractors and OEMs
  for refrigeration and cold chain
  solutions.
• Assist customers with product
  selection software heat load calculations refrigerant line sizing
  electrical component selection and system design
  queries.
• Support the transition of customers
  from semi-hermetic to scroll compressor
  technologies.
• Develop and maintain technical
  libraries application bulletins catalogs user manuals and
  cross-reference documents with competitor
  products.
• Engage customers on alternate
  refrigerants and explore new regional
  applications.
• Lead NBO (New Business
  Opportunities) for refrigeration products in collaboration with the
  Sales team.

Technical Training
(20%)

• Develop and manage a technical
  training calendar and prepare technical
  materials.
• Deliver training sessions
  (theoretical and hands-on) for customers on controllers protections
  and system components used in refrigeration
  systems.
• Manage resources tools and facilities
  required for training
  activities.

Quality &
Warranty Management (20%)

• Manage
  warranty claims related to refrigeration products such as
  condensing units compressors and compressor
  packs.
• Provide troubleshooting and on-site
  technical support for critical issues.
• Perform
  root cause analysis (RCA) using data logging and field
  diagnostics.
• Conduct compressor teardown
  analysis and collaborate with manufacturing teams on product
  performance feedback.
• Analyze warranty data to
  support continuous improvement
  initiatives.

What
Were Looking For

Education &
Experience:

• Degree/Diploma in
  Mechanical Engineering or Electrical & Electronics
  Engineering.
• 8-10 years experience in HVACR
  design projects service technical support or training with strong
  refrigeration focus.

Skills &
Competencies:

• Strong understanding of
  thermodynamics refrigeration systems and electrical
  components.
• Practical knowledge and hands-on
  experience in refrigeration applications and
  troubleshooting.
• Strong collaboration and
  communication skills with a customer-focused
  mindset.
• Proficiency in Microsoft Office and
  technical software tools.

Additional
Requirements:

• Willingness to travel
  across the MEA region as required.
• Ability to
  work outside typical office environments when
  necessary.
• Commitment to Health Safety and
  Environmental (HSE) policies and
  procedures.

Why
Join Us

• Join a global leader in
  refrigeration and HVACR technologies.
• Work
  alongside an expert team with a strong focus on innovation
  technical excellence and customer service.
• Gain
  exposure to a wide range of refrigeration and cold chain
  applications across the MEA region.
• Competitive
  compensation benefits and professional growth
  opportunities.

Our
Commitment to Our
People

Across
the globe we are united by a singular Purpose: Sustainability is no
small ambition.
Thats why
everything we do is geared toward a sustainable futurefor our
generation and all those to come. Through groundbreaking
innovations HVACR technology and cold chain solutions we are
reducing carbon emissions and improving energy efficiency in spaces
of all sizes from residential to commercial to
industrial.

Our
employees are our greatest strength. We believe that our culture of
passion openness and collaboration empowers us to work toward the
same goal - to make the world a better place. We invest in the
end-to-end development of our people beginning at onboarding and
through senior leadership so they can thrive personally and
professionally.

Flexible
and competitive benefits plans offer the right options to meet your
individual/family
needs. We provide
employees with flexible time off plans including paid parental
leave (maternal and paternal) vacation and holiday
leave.

Together
we have the opportunity and the power to continue to revolutionize
the technology behind air conditioning
heating and
refrigeration and cultivate a better future. Learn more about us
and how you can join our
team!

Our
Commitment to Inclusion &
Belonging

At Copeland we cultivate a
strong sense of inclusion and belonging where individuals of all
backgrounds and with diverse perspectives are embraced and treated
fairly to enable a stronger workforce. Our employee resource groups
play an important role in culture and community building at
Copeland.

Equal
Opportunity
Employer

Copeland
is an Equal
Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to sex race color
religion national origin age marital status political affiliation
sexual orientation gender identity genetic information disability
or protected veteran status. We are committed to providing a
workplace free of any discrimination or
harassment.

Key Skills
System
Design,CAD,Mechanical Knowledge,Microsoft Dynamics Navision,Ammonia
Refrigeration,HVAC/R,SolidWorks,Mechanical
Engineering,Refrigeration,Autocad,Differential
Equations,Ductwork
Employment Type :
Full-Time
Experience:
years
Vacancy: 1