Application Engineer in Burlington

Job DescriptionJob Description

The role involves interpreting customer technical needs to define product specifications, designing and testing new product features, and developing custom mechanical components.
- It also includes creating and maintaining accurate technical documentation, providing on-site support, and collaborating cross-functionally to ensure successful product implementation.

Responsibilities and Deliverables: ·
- Collect and interpret customer mechanical, electrical, and software requirements for new business opportunities and customer requests
· Define internal specifications for new hardware and software product features based on customer’s requirements
· Test and evaluate new product features to ensure customer’s requirements and expectations are achieved
· Develop concepts and simulations for new products and / or features
· Provide on-site system integration support and training for customer evaluations and first-time product installations
· Provide timely and accurate responses to customer-driven information and action requests
· Understand root cause and drive resolution of product issues/problems/inquiries with respect to performance and reliability
· Plan, design, research, write, a range of documents, including product manuals, application notes, technical presentations, marketing material, software release notes, technical support bulletins, product change notices, training material, and videos
· Maintain currency and accuracy of all documentation
· Develop project plans and timelines
· Design custom mechanical parts and assemblies
· Regularly participate in product / project team meetings

Skills Required:
· Multi-disciplined software proficiency (CAD, SolidWorks, MS Office suite, Adobe Professional suite, Python, XML)
· Ability to read and interpret technical documentation and technical specifications · Demonstrates organizational skills and multi-tasking abilities
· Troubleshooting and problem-solving proficiency
· Team and customer-oriented person with professional demeanor

Other Requirements: ·
Required approx. 20% travel to supplier locations which include local, domestic and international location (Asia)

Education Required: · MS or BS in robotics, mechanical, electrical engineering, or computer science (robotics / mechatronics experience )

Company DescriptionGCR Professional Services is an engineering and information technology staffing firm (direct-hire, consultants, contract-to-hire).Company DescriptionGCR Professional Services is an engineering and information technology staffing firm (direct-hire, consultants, contract-to-hire).