Account Manager - Commercial Lines Insurance in Kansas City

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Job DescriptionJob Description

As a Mylo Account Manager, you will service the needs of small commercial clients. You will help business owners leverage Mylo’s innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts.

• The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts.
• Manage designated book of business
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions.
• Supports implementation of new lines of coverage by setting up an account, collecting needed documentation, and reviewing plan details with Client and Carrier.
• Requests and collects quotes from carriers
• Reviews quotes, binders, and endorsements for accuracy and makes requests for changes as needed.
• Processes audits and performs audit review.
• Performs 2nd policy checking review as needed and updates AMS360 accordingly.
• Updates AMS360 to reflect changes during the year
• Monitors receipt of quotes from carriers
• Binds coverage
• Informs Client of any and all changes that may affect insurance premiums or coverage
• Inputs Client information into agency management system, ensuring accuracy and completeness.
• Work with Mylo Accounting and/or the carrier Accounting teams to resolve discrepancies.
• Responsible for completing the Certificate Instruction Document
• Responsible for completing instructions or executing complex or unusual certificate requests.
• Become proficient using Mylo applications needed to perform job duties.
• Follow processes and guidelines as set forth by leadership in relation to outsourcing, file documentation, system usage, agency processes, etc.
• Attach all correspondence into ImageRight.
• Performs other responsibilities and duties as needed

Requirements:

• 3 years of Property & Casualty Insurance experience is required
• Property & Casualty License required or must obtain within 30 days of employment.
• Knowledge of AMS360 and Image Right or ability to learn
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.