A630-Software Project Coordinator role (Job ID: 7295)

Job DescriptionJob Description

• • We have an opening for a Software Project Coordinator role (Job ID: 7295) in Phoenix, AZ, is a U.S. with 1-2 years of experience in project coordination, a solid understanding of software licensing and asset management, and proficiency with tools like ServiceNow and Google Suite. They should be detail-oriented, organized, collaborative, and comfortable working 100% onsite (with potential for hybrid in the future). Below is a detailed profile of the type of person who would be a strong fit, tailored to the job posting details :Key Characteristics and Fit

    
    

  • Citizenship: Must be a U.S. , as visa support is not available.

  
  

• Work Arrangement:

Fully Onsite: Comfortable working 100% onsite in Phoenix, AZ, with potential for hybrid work later.Contract Flexibility: Open to a 6-month contract with possible extension, and able to work on a W2 ($25-$30/hour) or Corp-to-Corp ($25-$33/hour) basis.Professional Background: Experience: 1-2 years in project coordination, ideally in IT or software asset management.Technical Knowledge: Familiarity with software licensing, compliance, and asset management methodologies, including tools like ServiceNow.Tool Proficiency: Hands-on experience with ServiceNow for IT ticketing and Google Suite for collaboration. Familiarity with Microsoft Suite is a plus.Key Responsibilities and Fit: Software Acquisition and Compliance: Comfortable managing software purchases, negotiating with vendors, and ensuring compliance with licensing agreements. Able to maintain accurate license inventories and entitlement records.Customer Support: Strong communication skills to handle technical assistance requests via phone, chat, or email, advising users and following up to resolve issues.Change Management: Capable of administering software change processes, collaborating with vendors and IT teams to align with organizational standards.Problem-Solving: Skilled at researching issues, analyzing data (e.g., license counts and costs), and escalating urgent matters.Documentation and Tracking: Detail-oriented in tracking problems, documenting resolutions, and maintaining accurate records.Cross-Functional Collaboration: Able to work with business and technical teams to communicate software status, solve problems, and implement changes.Work Style: Organized Multitasker: Can balance and prioritize multiple tasks, such as managing software assets, responding to user requests, and coordinating with vendors.Independent and Collaborative: Works independently with high productivity while forming strong partnerships across teams and with external stakeholders.Process-Driven: Adheres to IT processes, standards, and governance, ensuring compliance and accuracy.Soft Skills: Customer-Oriented: Empathetic and patient, with strong customer service skills for assisting users and resolving issues.Analytical: Able to research, analyze, and interpret data related to software licenses and costs.Detail-Oriented: Delivers high accuracy in documentation and asset management tasks.Proactive: Identifies and escalates urgent issues and follows up to ensure resolution.

Personality Traits

Methodical: Enjoys structured processes and ensuring compliance with IT standards and licensing agreements.Team Player: Thrives in collaborative environments, building relationships with business, technical, and vendor teams.Tech-Savvy: Curious about IT concepts and comfortable learning or adapting to new tools and systems.Reliable: Takes ownership of tasks and maintains accountability for accurate records and timely issue resolution.Adaptable: Comfortable with a contract role and potential changes in work arrangement (e.g., hybrid in the future).

Ideal Background

Education: A degree in IT, business, or a related field is beneficial but not required. Certifications like ITIL Foundation, Certified Software Asset Manager (CSAM), or ServiceNow training are a plus.Experience: 1-2 years in roles like IT project coordination, software asset management, or service desk support.Experience in IT ticketing systems (ServiceNow ) and providing customer support.Familiarity with software procurement, license compliance, or vendor coordination.Industry Fit: Candidates from IT, procurement, or administrative roles in organizations with structured IT environments (e.g., government, corporate, or tech sectors).

Example Candidate Profile

A recent IT graduate or early-career professional with 1-2 years of experience as an IT coordinator or service desk analyst.Has used ServiceNow to manage IT tickets and Google Suite for collaboration in a professional setting.Comfortable handling software license tracking, responding to user inquiries, and working with vendors to resolve issues.Strong organizational skills, with a track record of maintaining accurate records and managing multiple priorities.Based in or willing to relocate to Phoenix, AZ, for a fully onsite role, and open to W2 or Corp-to-Corp arrangements.By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.