3rd Line Infrastructure Support Engineer in Luton

Job Description

3rd Line Infrastructure Support Engineer (6 Month FTC)

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Location: Luton, Bedfordshire (Hybrid Working)

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Contract: 6 Month Fixed-Term Contract

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Marshall Wolfe is partnering with Moto Hospitality to recruit an experienced 3rd Line Infrastructure Remediation Engineer for an initial 6-month fixed-term contract.

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This is an excellent opportunity for a highly technical infrastructure professional with a strong security and remediation background. The successful candidate will play a key role in improving cyber resilience across a large, complex estate, working on vulnerability remediation, infrastructure hardening, patch management and operational security improvements.

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Key Responsibilities

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• Act as a senior 3rd line technical specialist across infrastructure, applications and networks

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• Investigate and remediate security vulnerabilities across Microsoft and Cisco environments

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• Deliver server, endpoint and application patching activities

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• Support Cisco networking, NAC, VLAN and access control initiatives

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• Improve CMDB accuracy, asset visibility and service mapping

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• Produce technical documentation, evidence packs and remediation plans

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• Work closely with suppliers, service teams and stakeholders to drive remediation activity to completion

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Experience Required

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• Strong 3rd line infrastructure engineering background

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• Experience with Windows Server, Active Directory, DNS, DHCP and Group Policy

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• Microsoft 365, Entra ID and Intune expertise

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• Knowledge of vulnerability management tools such as Tenable, Nessus or Microsoft Defender

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• Experience with patch management and security remediation programmes

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• Understanding of Cisco networking technologies, VLANs and NAC principles

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• Familiarity with ITSM, CMDB and change management processes

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Desirable Experience

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• Retail, hospitality or multi-site environments

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• Cisco ISE and network access control solutions

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• PowerShell scripting and automation

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• PCI DSS compliance environments

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• Freshservice or similar ITSM platforms

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This role would suit an experienced infrastructure engineer who enjoys solving complex technical challenges, hardening environments and delivering measurable security improvements within a large-scale organisation.

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Apply now to learn more about this opportunity and receive the full job specification.