Team Support - Project Manager | Disaster Recovery Claims

Job DescriptionJob Description

TEAM SUPPORT (Project Manager – Mid; General Planner – Mid)

We are looking for highly organized and adaptable Team Support professionals to assist project managers and team leads with operational execution. Team Support staff play a critical role in maintaining structure and accountability across claims processing teams by providing logistical, documentation, and administrative support. This role requires proactive coordination skills, strong task tracking abilities, and comfort working in a fast-paced environment with evolving priorities.

ABOUT THE PROJECT:
This project supports FEMA's Hermit's Peak/Calf Canyon Claims Office, which was established to administer compensation for individuals and businesses impacted by the Hermit’s Peak and Calf Canyon Fires in New Mexico. The program ensures claims are reviewed accurately, fairly, and in compliance with federal law. Positions on this project support technical reviews, legal coordination, field inspections, and administrative processing.

ABOUT IPARAMETRICS:
iParametrics is a trusted provider of program and project management support for federal, state, and local agencies. We specialize in disaster recovery, emergency management, infrastructure, and mission-critical program delivery. Our teams are composed of experts who bring a deep understanding of FEMA processes, construction oversight, insurance claims, and public sector operations.

Key Responsibilities:

• Coordinate daily team operations and assist in managing task assignments

• Monitor project timelines, action items, and deliverables to ensure alignment with FEMA program expectations

• Maintain updated project records, SOPs, dashboards, and communication logs

• Help draft status updates, review summaries, and internal/external correspondence

• Facilitate scheduling of meetings, team check-ins, and briefings

• Support QA efforts and escalate issues that affect team workflow or deliverables

Required Qualifications:

• Bachelor’s degree in planning, public administration, business, or a related field

• 4+ years of experience supporting planning, operations, or project delivery in a federal, disaster recovery, or large program environment

• Experience using Microsoft Office Suite (Outlook, Excel, Word, Teams), SharePoint, and task tracking platforms

• Excellent communication, time management, and documentation skills

• Ability to work collaboratively across remote teams and adapt to urgent needs

Why Join iParametrics?
At iParametrics, we deliver mission-critical solutions that impact security, infrastructure, and emergency management. Our work spans all 50 states, U.S. territories, and 39 countries, supporting federal and private sector clients for over 20 years.

Perks & Benefits:
Medical, dental, and vision coverage
401(k) with company match
Paid time off & holidays
Competitive salary (bi-weekly pay, DOE)

iParametrics delivers a variety of mission-critical management and support services for construction, emergency management, homeland security, risk management, and other programs to commercial and public sector clients. We were founded in 2003 and are based in metro Atlanta, Georgia, with staff and project offices nationwide. For over 20 years, we have provided guidance and expertise to help our clients confidently navigate the most challenging and complex issues relating to the safety and security of their people, assets, and operations. This includes technical and programmatic support of complex critical infrastructure programs in 39 countries, all 50 states, and 3 US Territories.

iParametrics is an Equal Opportunity Employer. We are committed to a work environment that supports and respects all individuals without discrimination based on , , , origin, , , , marital status, disability status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state, or local laws.

Application review will consider without limitation the following criteria: qualifications, education, and experience specific to the job description/duties as well as prior experience with leading construction companies. Applicants must be able to pass the iParametrics Drug and Alcohol test.

This job description is intended to outline the general nature and level of work that would be performed by project team members. It is not designed to cover or contain a comprehensive list of all responsibilities, duties, or skills required for this job. This description is subject to change at the discretion of the company, with or without notice.