Support Engineer / TSR - Instrumentation & Controls

Unleash Your Technical Expertise in Engine Test Facilities! Join Our High-Powered MDS Team as a TSR / Support Engineer.Overview:Do you have a passion for precision and a drive for technical problem-solving? We have an exciting opportunity for a Technical Services Representative (TSR) / Support Engineer to join our dynamic team, maintaining and troubleshooting cutting-edge systems in gas turbine engine test facilities. As a TSR, you'll play a pivotal role in providing top-notch customer support while leading issue resolution and mitigating technical risks. This position requires a versatile skill set, where the incumbent will be responsible for overseeing, supervising, and consistently enhancing adherence to ISO accreditation. This primarily entails focusing on the technical proficiency of the calibration process.Full-time permanent roleWork Location : Derby, UK What You'll Be Doing:Fueling Precision: Your primary responsibility will be to maintain and troubleshoot systems in Gas Turbine engine test facilities, fine-tuning them for peak performance.Customer-First Approach: Skillfully handle the day-to-day requirements of our valued customers, offering top-notch support, and providing continuous feedback to both clients and design authorities.Technical Trouble Shooter: Showcase your technical prowess by performing system troubleshooting, addressing software and hardware issues from the application level down to the assembly level.Problem Solving: As an instrumentation enthusiast, be able to take a piece of equipment not previously seen and utilising manuals and curiosity, knowledge and experience identify faults.Precision Calibration: Execute required system calibration and hardware maintenance, leaving no room for error in our precision instruments.Configuration Control: Ensure traceability and rigorous configuration control, safeguarding the integrity of our systems.Driving Innovation: Provide invaluable feedback to the hardware and software design departments, contributing to the evolution of current and proposed systems.Continuous Improvement: Actively monitor system operation and support processes, suggesting and implementing improvements to keep our systems operating at peak efficiency.Critical Spares Management: Ensure seamless operations by maintaining and managing critical spares for all system hardware.Ingenious Problem Solver: Propose preventative actions, workarounds, and solutions to tackle system problems head-on.Innovation Champion: Be a driving force in suggesting improvements to products, processes, and environmental aspects, fostering a culture of innovation.Precision Instrumentation: Tackle intricate instrumentation troubleshooting, measuring various parameters such as temperature, pressure, frequency, strain, vibration, and flow.24/7 Team Player: Embrace the challenge of a 24/7 shift pattern, confidently working as a key team member to meet our clients' needs.What'll Help Your Success? 5+ Years of Technical Mastery: Accelerate your career with a minimum of 5 years' experience working with electronics, instrumentation, and/or control systems, showcasing your technical prowess.Calibration & Measurement Guru: Your understanding of calibration and measurement systems will steer our projects towards unmatched precision. Must possess prior experience in conducting root cause analysis and dealing with measurement uncertainty within the calibration process.Data Acquisition Dynamo: A working knowledge of Data Acquisition Systems will fuel your ability to extract crucial insights from our test facilities.Engineering Powerhouse: An Engineering degree or HND in Engineering will put you in the driver's seat, but we'll also consider relevant practical experience.What's in it for you? We live, sleep and breathe our corporate values: We communicate for ENGAGEMENT; We operate as ONE TEAM; We act PROMPTLY and with PURPOSE; We OWN the outcome; We play the LONG GAMEChallenging and engaging work that makes a difference to every day peoples lives on a global scaleNo matter who you are or where you’re from, we welcome new ideas and fresh perspectives. We believe in teamwork. We’re better, together. We offer a competitive total compensation package including but not limited to: Competitive wages Bonus program Medical benefits Generous Pension program