Senior AVEVA PI Systems & Industrial Applications Support Analyst Contract-to-Hire

Job DescriptionJob DescriptionSr. Application Support Analyst – Contract-to-Hire – iSphere – Beaumont, TX

Location: Beaumont, TX – 100% Onsite (East Texas)
Job Type: Contract-to-Hire
Industry: Energy / Industrial / Manufacturing
Client: Available to qualified candidates

Opportunity Overview

iSphere is hiring a Senior Application Support Analyst for a contract-to-hire position based onsite in Beaumont, Texas. This role supports mission-critical industrial software used across operational environments. The ideal candidate will bring a strong background in enterprise application support, particularly with tools like J5, OSIsoft PI, or Enableon.

The position requires both technical troubleshooting expertise and user-facing support experience in energy, petrochemical, or manufacturing settings.

Key Responsibilities

• Provide Tier 1 and Tier 2 support for applications such as J5, OSIsoft PI, and Enableon

• Monitor system health, performance, and proactively address outages or degradations

• Troubleshoot user-reported incidents involving access, data discrepancies, and system functionality

• Work with vendors and internal teams to resolve complex issues and escalate when needed

• Track and manage tickets using ITSM platforms (e.g., ServiceNow, Remedy)

• Contribute to internal documentation, knowledge base articles, and support guides

• Assist with patching, upgrades, testing, and production deployments

• Support change management and system improvement efforts

• Provide end-user training and support for new features and system enhancements

Required Skills & ExperienceYearsRequired/PreferredSkill/Experience5+RequiredApplication support in industrial, energy, or manufacturing environments-RequiredFamiliarity with J5, OSIsoft PI, or Enablon-RequiredExperience troubleshooting Windows-based systems, databases, and access controls-RequiredProficiency with ITSM tools like ServiceNow, Remedy, or similar-RequiredStrong customer service, documentation, and communication skills-RequiredAbility to work 100% onsite in Beaumont, TX and collaborate cross-functionally Qualifications

• Experience supporting operational or industrial applications

• Exposure to SQL queries or basic scripting for reporting and analysis

• Familiarity with oil & gas, utilities, or petrochemical operational environments

Why Work with iSphere?

At iSphere, we connect IT professionals with trusted organizations throughout Texas and the Gulf Coast. Our focus is long-term partnerships, open communication, and opportunities that match your expertise.