Security Operations Manager

Job DescriptionJob Description

Position: Security Operations Manager

Location: Mokena, Illinois

Salary: $70,000-75,000 annually plus performance based program bonuses. This position will be in-office during the training and development phase. After this period, it will transition to a hybrid role, combining in-office and remote work.

Type: Full-time

Benefits:

• Comprehensive benefits package including medical, dental, vision, life, AD&D, and insurance

• 401(k) plan

• Paid time off (PTO) and bi-weekly pay

• Employee discounts on electronics, cell phone plans, travel, and more

• Wellness and financial programs

• Telemedicine - virtual medical care

• Employee Assistance Program

• Referral Program

Qualifications:

• At least 21 years old

• High School Diploma or GED required

• A college degree in a relevant field is but not required

• Minimum of 2 years experience in a similar role required

• Proficient in Google and Microsoft Office applications (Word, Excel, Docs, Sheets)

• Excellent customer service skills

• Strong sense of responsibility, accountability, objectivity, and work ethic

• Effective verbal and written communication skills

• May need the ability to obtain regulatory badging

• Must be able to pass a background check

• Must be able to pass a drug screening

Responsibilities:

• Manage fast-paced scheduling operations to ensure all shifts are adequately covered

• Maintain and review staffing levels across various portfolios

• Provide regular updates on scheduling progress and forecast to team members and stakeholders

• Handle payroll tasks for accuracy and completion

• Support shared services functions such as invoicing and accounts receivable processes

• Strategically coordinate with the Senior Manager of Operations to optimize schedules and reduce overtime

• Rapidly respond to schedule changes and client requests, ensuring effective communication and redeployment of staff

Ideal Candidate: The ideal candidate for the Security Operations Manager position is a dynamic, proactive individual who thrives in a fast-paced environment and can work effectively with minimal supervision. You should be adept at multitasking, managing multiple priorities, and maintaining high levels of organizational efficiency. A strong customer and the ability to work collaboratively with various teams are essential.

Benefits:

Comprehensive health insurance through Blue Cross Blue Shield

Dental, vision, short-term and long-term , accident, hospital indemnity, and critical illness insurance through MetLife

Employee Discounts from 1,000+ companies from Dental services, to cell phone plans to car rentals.

Starting June 1, 2024, access to Perspectives EAP program offering a range of free services from concierge to counselors in order to help our employees in their day-to-day life and the challenges life brings.