Repairs Supervisor - Reactive Maintenance

Job Title: Repairs Supervisor - Reactive Maintenance

Location: Brent (Office-Based with Site Visits)

Rate: £27 per hour

Type: Temporary to Permanent

Benefits: Company Van + Fuel Card



About the Role:



We are currently seeking a Repairs Supervisor to join a busy reactive maintenance team working on social housing properties in the Brent area. This is a hands-on supervisory role involving a mix of office-based coordination, site inspections, and tenant liaison. You'll be responsible for ensuring the smooth delivery of reactive repairs, managing operatives, and helping maintain high levels of customer satisfaction.



Key Responsibilities:



Supervise a team of operatives carrying out day-to-day reactive repairs



Carry out pre- and post-inspections to ensure works are completed to standard



Allocate and schedule works in coordination with the operations team



Handle tenant enquiries and complaints, providing prompt resolutions



Communicate with by phone and in person regarding ongoing issues



Liaise with subcontractors and suppliers as required



Monitor productivity, quality, and H&S compliance on jobs



Use internal systems to manage and update job progress



Requirements:



Previous experience as a Repairs or Maintenance Supervisor



Strong knowledge of reactive repairs and social housing environments



Excellent communication and organisational skills



Confident using phones and IT systems in a busy office setting



Ability to manage operatives and resolve on-site issues quickly



Full UK driving licence (van and fuel card provided)