Remedial Coordinator/ Estimator

Position: Remedial Coordinator / Estimator



Location: Cardiff



Salary: £30k - £40k depending on experience



The Company: Smoke control specialists



The Role:



* The Remedial Co-Ordinator will work as a key member within the HQ



* You will be responsible for preparing and submitting remedial/repairs work quotations following receipt of the Service Engineer’s site visit reports.



* The Remedial Co-Ordinator will ensure that all quotes are produced in a timely manner and are followed-up accordingly, and all materials, labour and plant are organised efficiently.



* You will have a good level of technical understanding and attention to detail that will enable you to understand and support all remedial and small works delivered by the service team.



* Obtaining prices and quotes from suppliers or internal departments to prepare quotes.



* Follow up on the status and progress of the quote with the customers.



* Convert successful quotes into live jobs and manage delivery of work.



* Procurement of all materials, plant and scheduling of labour requirements for fulfillment of work order.



* Monitor service enquiries and aid customers as required.



* Arrange call out assistance.



* Site attendance may be required to support the management of larger remedial works.



* Covering other team member absences.



Requirements:



* Understanding of mechanical/electrical systems.



* Ability to review engineer’s site reports, and to produce into quotations ready for submittal to their client’s.



* Ability to review customers’ enquiries and develop with support of technical colleagues.



* An ability to learn, retain legislative information and identify potential legislative system issues would be advantageous.



* An ability to problem solve, think outside of the box and provide thorough solutions.



* You will have a methodical and practical attitude, and good attention to detail.



* Candidates will be required to have excellent communication skills, both verbal and written.



* Willing to travel when necessary.



* Always aims to deliver great customer service, but you are not afraid to say ‘No’ when needed



* Be passionate about buildings and love working with people.



* Valid UK Driving License.



* Computer literate with knowledge of Microsoft Office.



* Previous experience of supply chain and customer management software.



* Ability to follow procedures and instructions.



* Excellent customer service and teamwork.



* Excellent oral and written communication skills