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Product Engineer II

Purpose Statement: The Product Engineer leads customer technical communications, product initiation, product-level continuous improvement and sustainment. They demonstrate technical expertise to our customers.Key Job Accountabilities:Continuous improvement: Conduct continuous improvement efforts at the product level to reduce defects, improve yields, and improve productivity in order to deliver customer excellence and achieve Plexus’ enduring goals. Conduct analysis of product metric data to assess efficiency and effectiveness. Support efforts to identify root causes of failures and sub-standard performance, and improve efficiency. Support development of short- and long-term action plans to remedy root causes and improve efficiency. Lead actions required and execution of short- and long-term action plans for CAPA. Coordinate Failure Analysis, as required. Technical Customer Support: Serve as the technical expert on Plexus site manufacturing as it relates to the customer’s product. Lead response and actions to address customer technical inquiries and concerns. Lead design for manufacturability discussions with the customer to improve manufacturability, profitability, quality, throughput, and resolve documentation errors. Assist the customer in resolving problems as they pertain to Plexus Manufacturing. Coordinate SME support, as required.Manufacturing Readiness: Lead capture of customer requirements and translate requirements into a manufacturing solution. Lead the determination of BOM structure, BOM levels, and build-through strategies as needed. Lead manufacturing readiness using the PPQP process. Lead the creation of the Product FMEA. Lead the development, execution and maintenance of the Product Control Plan. Define route, product ABI's, and a tooling strategy.Sustain production: Support on-going production activities to ensure we continue to meet customer needs and achieve Plexus’ goals. Lead review and approval of changes associated with ECO's and deviations; support ECO Cost Impact analysis. Lead required changes to operator-facing communications (assembly build instructions, deviations, rework instructions, etc.) Support review and execution of changes to customer specifications, industry standards, and Plexus standards. Lead review of customer returns to establish the routing for necessary for rework, repair, upgrade, etc. Provide labor estimates for non-warranty returns. Lead labor reviews when requested by the costing team or finance.Operations support: Provide routine technical support and expertise to manufacturing personnel. Answer technical questions and provide clarification regarding product specifications. Lead real-time analysis and resolution of customer/product related problems; develop a recovery plan to resume production as quickly as possible. Lead rework versus scrap decisions, as needed by operations; lead scrap disposition determination. Additional Accountabilities:Lead validation efforts for product as required. Support process and documentation changes.Lead non-BOM materials procurement plan. Establish min/max levels for MRO items. Ensure MSDS and required supporting information is provided to Environmental Health and Safety team.Lead custom packaging design and implementation as needed.Other duties as assigned by management.Acknowledges and complies with the requirements of ISO 9001, ISO 14001 and ISO 45001 standards provided in the procedures and instructions that are specific to each field, documentation that underlies the proper functioning of the integrated management system of quality, environment, safety and occupational health.Minimal travel may be required to meet the needs of the business (estimated 10%).Additional duties as assigned.Education/Experience Qualifications:A minimum of a Bachelor’s degree is required; a Bachelor’s degree in Engineering is preferred. Eight (8) years of related experience is required; Three (3) or more years of related experience is preferred.An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.Other Qualifications: Ability to work well in fast-paced manufacturing environment.Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions. Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility.Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.Ability to seek out best practices and apply them within their assigned area.Ability to apply knowledge, logic and reasoning using mathematics, statistics, science, and engineering applications.Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability.Ability to become a Subject Matter Expert for an assigned system or process.Ability to coach and mentor technicians and other support staff within assigned areas of expertise.Ability to operate effectively in a cross-functional team environment.Ability to effectively lead projects involving cross-functional team members.Ability to learn and utilize a variety of computer programs such as CAD, Visio, Solidworks, and other applicable Plexus programs. Strong attention to detail, time management skills, and organizational skills.Strong written and verbal communication skills, including the ability to effectively interact with others. Must have strong presentation skills and the ability to represent Plexus Corp. in a professional manner.Ability to maintain the confidentiality of all customer and company information.General office equipment and materials.Work Environment:The work setting should consist of a manufacturing environment with suitable lighting, comfortable temperatures, and a moderate noise level.

Product Engineer II

Full time

Published on 01/28/2023

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