Process Improvement Analyst

Job Description

Process Analyst/ Process Improvement Analyst – Permanent- London (Hybrid working, 3 days a week in the London office)

My client, a global organisation based in London, is looking for a Process Analyst/ Process Improvement Analyst to join the team on a permanent basis. The successful candidate will be responsible for managing teams across the business to ensure solutions are successfully delivered. The Process Analyst/ Process Improvement Analyst will ideally have Lean Six Sigma certification.

The Process Analyst/ Process Improvement Analyst will have excellent stakeholder management and engagement skills and be required to:

• Build strong and lasting relationships with key stakeholders at varying levels of seniority in the Practice and Business Teams

• Identify opportunities for efficiency and process improvement, and work with the relevant teams to deliver the agreed projects

• Baseline current process and performance, pinpoint areas of inefficiency and understand their impact

• Identify opportunities to improve efficiency, ensure quality and enhance client service

• Manage a portfolio of small to medium sized projects, and the associated internal and external resources, to deliver a successful outcome

• Design, manage and deliver projects, taking ownership for driving projects forward, adapting the approach as needed

• Plan and manage pilots to test out new ways of working

• Change planning and management: support the practice to adopt new processes / ways of working

• Lean Six Sigma certification

• PRINCE2 or APMP certification

The successful candidate will be required to work in the London office 3 days a week.

Process Analyst/ Process Improvement Analyst – Permanent- London

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