Operations Manager - Must have Elevator Industry Experience!
Job DescriptionJob Description
About the Role
We are seeking a hands-on, high-impact Field Operations Manager to join our growing team in the Myrtle Beach region. This is a field-oriented leadership role responsible for elevating execution across modernization, repair, and service operations — with a strong focus on team development, technical excellence, and project delivery. Relocation 100% covered!
This role will work closely with company leadership to drive technical performance, provide field mentorship, and lead by example on critical projects. It’s a great opportunity for a proven elevator professional ready to shape and grow a high-performing regional team.
Key Responsibilities
· Lead Project Execution: Serve as lead field technician on high-priority modernization and repair projects as needed.
· Team Mentorship & Development: Support and accelerate the learning curve of high-potential team members, including newly hired field leaders.
· Regional Field Support: Be a go-to resource for solving complex technical challenges across multiple territories.
· Standards & Best Practices: Promote high-quality workmanship and safety across all field operations.
· Operational Leadership: Work alongside company leadership to identify gaps, improve processes, and support long-term manpower planning.
· Training Leadership: Assist with in-field training on load tests, troubleshooting, annual inspections, and modernization best practices.
What We're Looking For
· Proven experience in the elevator industry (modernization, repair, and/or service)
· Ability to lead teams and train others on the job
· Strong troubleshooting skills — electrical, mechanical, and controls
· Willingness to be hands-on in the field when needed
· CET or QEI certification a plus (or willingness to pursue)
· High standards, strong communication skills, and a team-first attitude
Benefits
· Benefits: Health, dental, vision, 401(k) with match, PTO
· Tools & Support: Company vehicle, phone, and all tools necessary to succeed in the role
· Growth Path: Clear opportunities for increased responsibility and advancement