Operations Manager

Job DescriptionJob Description

Wylander is recruiting an Operations Manager for a full-service Flooring company located in Tampa Bay, FL.

Operations Manager Compensation and Benefits:

• Starting at $90,000-Negotiable based on experience
• Company vehicle
• Full Electronics Package
• Health Benefits (Medical, Dental, Vision)
• Life Insurance
• Aflac
• 401K with a company match
• PTO­­­­­

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The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with exceptional leadership skills, to maintain a positive attitude and remain flexible and open-minded as the company continues to grow.

Operations Manager Responsibilities:

• Manage employees, implement procedures, hold key personnel accountable.
• Schedule and coordinate the activities of installers
• Perform job site visits to check for quality and to maintain customer relationships
• Attend homeowner service calls for escalated concerns.
• Responsible for helping to achieve company goals.
• Manage inventory and ensure products are adequately stocked
• Respond to property damage emergency calls when required.
• Plan, organize and manage crews and subcontractors.
• Establish and maintain client relationships.
• Attend or run appropriate company meetings.
• Handle all inquiries for the team and demonstrate a high level of problem-solving resolution and technical assistance.
• Communicate with upper management about any issues or improvements that need to be made
• Responsible for recruiting, mentoring, coaching, and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities.
• Ensure compliance with health and safety regulations

Operations Manager Requirements:

• 5+ years of management experience within the construction industry
• 3 + years of experience within the flooring industry
• Proven ability to build, motivate and maintain a high performing team
• Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems
• Ability to read blueprints and perform takeoffs
• Organizational and time management skills with the ability to prioritize a variety of tasks/projects
• Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development
• Bilingual
• BA/BS required or equivalent experience

Keywords: management, construction, leadership, flooring