Manager Project Management Office

Job Description

The PMO Leader will build and lead our Project Management Office (PMO), driving cross-functional initiatives across the business. This role will be responsible for developing project management standards, improving execution, and aligning projects with business priorities. In addition to overseeing enterprise-wide programs, this leader will also be responsible for the Quality Assurance (QA) function, ensuring quality is built into every stage of project delivery.

The ideal candidate is a confident communicator, strong collaborator, and natural problem solver who can balance big-picture thinking with hands-on execution. They will bring proven experience leading technology transformation and migration initiatives, scaling and managing high-performing teams, and driving accountability and results in fast-paced environments.

KEY RESPONSIBILITIES

PMO Leadership

• Build and lead a high performing PMO function, setting best practices for project governance, tools, workflows, and stakeholder communication.
• Collaborate with cross-functional teams (pharmacy, tech, marketing, ops) to deliver high-impact projects on time and within scope.
• Manage the full project lifecycle: scoping, planning, timelines, resource allocation, risk management, change control, and retrospectives.
• Serve as escalation point for project-related issues or delays.
• Identify bottlenecks and drive process improvements across departments.
• Track and report on project KPIs, throughput, and resource utilization to drive continuous improvement.
• Support change management efforts to ensure smooth adoption of new processes or tools.

Technology Leadership & Transformation

• Lead strategic technology transformation, migration, and modernization initiatives in partnership with engineering, infrastructure, QA, and business stakeholders.
• Drive the delivery of complex technical projects that align with enterprise goals and advance the organization’s technology roadmap.
• Balance competing technical and business priorities, ensuring alignment with broader company objectives.

Team Leadership & Performance Management

• Scale and lead a high-performing team of project managers and QA professionals.
• Foster an environment of accountability, execution, and continuous improvement.
• Set clear goals, roles, and expectations to drive consistent delivery and follow-through.
• Develop and mentor team members to enhance their skills and professional growth.

Portfolio Management

• Balance competing priorities across a portfolio of projects and initiatives.
• Align project delivery with strategic business objectives and resource capacity.

QA Oversight & Maturity

• Provide leadership and direction to the QA team, ensuring standards and processes are followed to maintain accuracy, compliance, and consistency across business operations.
• Advance QA maturity by implementing quality frameworks and continuous improvement practices.
• Partner with cross-functional teams to ensure quality is integrated throughout project lifecycles—especially in documentation, workflows, and deliverables.
• Support the development and continuous improvement of QA procedures, checklists, and reporting mechanisms.
• Ensure the QA function aligns with business needs and contributes to overall project success.

Executive Collaboration & Communication

• Serve as a strategic advisor to leadership on prioritization and roadmap alignment.
• Communicate project status, risks, and outcomes clearly across multiple stakeholders, including executive leadership.
• Influence cross-departmental alignment through effective communication and collaboration.

QUALIFICATIONS:

• Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Information Systems).
• 7+ years of experience in project management within healthcare, pharmacy, regulated eCommerce, or technology, including 3+ years in a leadership role.
• Proven track record of delivering technology transformation, migration, and modernization initiatives.
• Experience managing a PMO or establishing project frameworks in a scaling business.
• Demonstrated success leading and scaling high-performing project management and QA teams.
• Strong grasp of project management methodologies (Agile, Waterfall, hybrid approaches).
• Proven experience leading complex cross-functional initiatives with measurable business impact.
• Experience with project management tools (e.g., Asana, Jira, Smartsheet).
• PMP, Lean Six Sigma, or similar certification .
• Familiarity with change management principles and agile methodologies.
• Experience navigating and leading teams through organizational or operational change.
• Strong focus on data-driven leadership, including tracking KPIs, throughput, and quality metrics to drive continuous improvement.
• Prior experience leading or partnering with a QA function (e.g., process quality, operational compliance, or documentation review).
• Excellent communication, documentation, organizational, and problem-solving skills.
• Proven ability to communicate and influence at the executive level.

WHY ALLIVET?

At Allivet, we're more than just a company. We are a strong community of passionate leaders dedicated to improving the lives of pets. Joining us means becoming part of a team where you can collaborate on exciting projects and truly make a difference. We offer a competitive compensation package, a comprehensive benefits package of medical, dental, vision, short-term/long-term , life insurance, PTO, and a 401K plan, plus company perks.

Allivet is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , , status as a protected veteran, among other things, or status as a qualified individual with .