Level 2 Desktop Support in Denmark, , Europe & Africa

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Job Title: IT Support Specialist

required: fluency in English & Danish

Locations:

• 4 days onsite each week in Copenhagen
• 2 days each month in Kalundborg
• Occasional visits to a site in Norway (flight & accommodation covered by client)

Project Duration: Initially until 28/03/2026, followed by long term extension

Setup: Fixed term contract (daily rate)

We are seeking a highly proactive and tech-savvy IT Support Specialist fluent in English and Danish. This role is ideal for someone passionate about technology, customer service, and continuous improvement within enterprise IT environments.

Key Technologies & Responsibilities:

• Windows 10 & Office 365: Act as a power user, providing support, performing software installations, and scripting changes.
• SCCM (System Center Configuration Manager): Deploy software, patches, and updates.
• ServiceNow & ITIL: Manage incidents and service requests within structured ITIL processes (certification a plus).
• Active Directory & Exchange: Support account management and email services.
• Hardware Support: Install, move, and troubleshoot PCs, laptops, printers, scanners, and Cisco desk phones.
• Network Fundamentals: Perform basic troubleshooting across LAN, Wi-Fi, VPN, and networked print devices.
• Remote Tools: Utilise administrative tools for remote diagnosis and resolution.
• Onsite Support: Provide face-to-face technical assistance and customer-focused solutions across multiple locations.

Candidate Profile:

• Minimum 2 years’ experience in IT support
• Strong communicator with a service-oriented mindset
• Positive, flexible, and solutions-focused
• Willingness to travel and learn new technologies

This long-term role offers an excellent opportunity to work across enterprise tech stacks and develop further expertise in modern IT systems within a collaborative, multilingual environment.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.