IT Support & Infrastructure Specialist

Job DescriptionJob DescriptionSalary:

Position Overview:Biggs Group is seeking a highly skilled IT Support and Infrastructure Specialist to join our team.This role combines end-user support, systems maintenance (including monthly patching), and occasional network troubleshooting. The ideal candidate is a proactive problem-solver with broad technical knowledge and a hands-on approach to IT operations.

Key Responsibilities:

• Provide end-user support across hardware, software, and network systems
• Help evaluate, implement, and manage a patch management system. Collaborate on system improvements and documentation
  
• Support network infrastructure, including troubleshooting and configuration tasks
• Assist with administrative, technical IT tasks and routine server maintenance
• Troubleshoot and resolve IT-related issues in a timely manner

Qualifications:

• High School Diploma or GED equivalent (Associate or Bachelor in IT )
• Extensive and diverse knowledge in IT support and system troubleshooting
• Working knowledge of networking concepts and hardware (DHCP, DNS, VLANs, firewalls, etc.)
• Ability to work independently and manage multiple priorities
  
• Strong communication and problem-solving skills
• Hands-on experience implementing or managing patch management tools (e.g., Intune, PDQ, NinjaOne, etc.)

Qualifications:

• 3+ years of experience in IT support or system administration
• Experience in supporting network infrastructure
• Familiarity with Windows Server environments and system update processes
• Industry certifications such as Microsoft, CompTIA (CompTIA A+, Network+, Server+)

What We Offer:

• Competitive Salary
• Health, Vision, Dental, and Life Insurance
• Long Term and 401K after 1 year of employment
• Generous PTO
• Paid Day Off for Birthday
• 10 Paid Holidays Per Year
• Monthly Reimbursement for Gym Membership
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
  
• And More!

Why should you choose Biggs Group?

Our vision is different, and proudly so.

Integrity Guides Us;

In every decision we make, we seek to be fair trustworthy, and honorable.

Vision Drives Us;

We believe that our efforts can make the world-neighborhoods, communities, cities and regions-a better place than we found it. That's the vision.

Kindness Inspires Us;

For us, it's not just about our real estate services (apartments, houses, residences). It's about home. A place to feel safe, valued, and dignified.

Benefits

• Eligible for PTO 60 days after hire
  
• Paid Day Off for Birthday
• 2 Days of Paid Volunteer Time
• $10 Monthly Reimbursement for Gym Membership
  
• Eligible for Medical, Dental, Vision, Benefits
• Eligible for 401K benefits after 1 year of employment
• And More!

Equal Employment Opportunity Statement:

Biggs Property Management values a diverse and inclusive workplace. We do not discriminate in any employment practice based on , , , (including and ), , political affiliation, , marital status, , genetic information, , membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Biggs Property Management is committed to being an equal opportunity employer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.