Industrial Operations Manager

Job DescriptionJob Description

We are seeking a hands-on, entrepreneurial Operations Manager to lead a high-performing, customer-focused team in a fast-paced, growth-oriented industrial services environment. This is a confidential leadership search for a proven operational leader who thrives in service-based settings and has a strong track record in industrial maintenance and repair.

The ideal candidate is a self-driven, collaborative leader with the ability to prioritize, motivate, and drive results while fostering a culture of safety, accountability, and excellence. You will be a key contributor in shaping the future of our operations and sales strategy.

Key Responsibilities

• Lead, coach, and develop team members through consistent accountability, training, and motivation.
• Drive customer satisfaction and business growth by supporting the team in closing service opportunities.
• Manage day-to-day operations, including budgeting, resource allocation, and P&L accountability.
• Address and resolve customer or employee concerns promptly and professionally.
• Ensure alignment with company values and maintain high ethical standards.
• Oversee recruiting, hiring, and retention strategies to build a high-performance team.
• Support proposal development and contribute to strategic planning initiatives.
• Maintain a safe, compliant, and efficient work environment.
• Collaborate with senior leadership on key accounts and regional market expansion.
• Monitor and report operational performance against goals and KPIs.
• Stay actively involved in critical customer projects and business development efforts.
• Partner with internal departments (sales, finance, safety, HR, etc.) to ensure aligned execution and results.
• Perform other leadership responsibilities as required in support of growth and operational excellence.

Requirements

KNOWLEDGE & EXPERIENCE:

• Minimum 5 years of operations or manufacturing management experience, preferably in an industrial service environment is mandatory.
• Proven success in leading teams and managing performance in a service-focused setting.
• Strong experience with budgeting, financial oversight, and operational planning.

SKILLS:

• Competitive mindset with a goal-oriented approach to performance.
• Excellent communication, problem-solving, and decision-making skills.
• Deep understanding of industrial maintenance services and OSHA/ANSI safety compliance.
• Financial acumen related to operational P&L, accounts receivable/payable, and EBITDA performance.
• Ability to recruit and develop high-performing team members.

TRAVEL: 5%+ including occasional overnights.

ABILITY:

• Strong leadership presence with a passion for service excellence.
• High accountability, adaptability, and a collaborative work style.
• A positive, energetic, and driven personality with the desire to grow and win.

Equal Employment Opportunity (EEO) Statement

This employer is committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to , , , , , , , , , veteran status, or any other legally protected status under applicable laws. We foster an environment where every team member is valued and empowered to succeed.

Company DescriptionIndustrial Service SegmentCompany DescriptionIndustrial Service Segment