Field Operations Manager

Job Description

Field Operations Manager

The Field Operations Manager is a hands-on leadership role responsible for the daily coordination, performance, and support of field crews. Working closely with the Director of Operations, this person helps ensure work is completed safely, efficiently, and to the highest standards. They are a key connection point between field staff and leadership, balancing coaching and accountability while supporting job execution, client satisfaction, and operational readiness. This role requires someone who is deeply familiar with field work, thrives in fast-paced environments, and shows strong potential to grow into a broader operational leadership role.

Crew Management & Team Development

• Oversee daily crew assignments and job schedules, adjusting as needed throughout the day
• Serve as the go-to leader for operators and assistant operators in the field
• Participate in the hiring and interview process; help identify and onboard new team members
• Provide coaching and guidance to ensure crews meet expectations for safety, performance, and professionalism

Client Interaction & Field Presence

• Attend pre-site walks and client meetings as needed
• Act as a professional representative of the company on job sites and in the field
• Build and maintain positive relationships with clients through clear, timely communication

Job Preparation & Execution Support

• Ensure crews have the information, equipment, and materials needed before leaving the yard
• Respond to changes or challenges in real time, helping troubleshoot and find solutions that keep work moving
• Monitor report completion daily and help improve the quality of documentation submitted by crews

Safety & Training

• Lead daily safety practices including pre-job briefs, hazard assessments, and toolbox talks
• Train and reinforce expectations related to utility awareness, jobsite conduct, and field procedures
• Identify training needs and support team members in staying current on certifications and site requirements

Coordination & Collaboration

• Work closely with the Director of Operations on scheduling, planning, and crew utilization
• Coordinate with fleet, business operations, and leadership to support equipment readiness, client onboarding, and internal communication
• Proactively surface field concerns or process gaps and contribute to solutions

Qualifications

• Minimum 3 years of experience in a field-based leadership role within construction, utility, or fleet operations
• Demonstrated ability to lead teams, solve problems in the moment, and support both performance and morale
• OSHA 30 certification (or ability to complete within 90 days)
• Comfortable using email, mobile apps, spreadsheets, and digital reporting tools
• CDL (A or B) a plus, but not required

Work Environment

This is a field-first position that requires presence on job sites across the region. Must be able to work outdoors in all seasons and weather conditions, climb on and off hydrovac trucks, lift up to 50 lbs, and wear all required PPE.