Director, Project Management
Working ArrangementIn OfficeJob DescriptionThe Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Project Managers with the resources to solve critical problems for the future of our business, which is why we need you.At Manulife, Program Management has become a differentiator in supporting the delivery of strong, reliable, trustworthy and forward-thinking solutions and is recognized as a fundamental discipline and profession. Asia Delivery Services provides project, program, and portfolio management capability to help execute against our Regional Strategy in Asia. Asia Delivery Services team focuses on delivering projects across the channels (Distribution, Customer, Marketing & Operations).What motivates you? ·You obsess about customers, listen, engage and act for their benefit·You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes·You thrive in teams, and enjoy getting things done together·You take ownership and build solutions, focusing on what matters·You do what is right, work with integrity and speak up·You share your humanity, helping us build a diverse and inclusive work environment for everyoneWe are looking for someone with:·Bachelor’s Degree in Information Technology/System, Business Administration, Project Management or closely related field·Minimum 7 years of solid experience of project management or in delivery role; preferably in Financial Services or Insurance sectors·Sound knowledge and proficiency in project management tools, techniques, and systems development methodologies and lifecycles, including Agile·Strong written and verbal communication skills with the ability to effectively communicate with all levels, including C-suite·Must have proven experience in identifying project risks and issues and making effective decisions/engaging project team members to develop risk mitigation/avoidance plans.·Comfortable dealing with third-party vendors·Ability to foster and build relationships, engage and influence others, work with diverse internal, global business units and global network providers/outsourcers·Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversityNice to Haves:·Preferably experience in the financial sector / banking / insurance / digital tool development·Preferably be involved in regional delivery in the past•Experience using a defined project management and/or SDLC methodology preferredOn the job you will:·Be responsible for development and implementation of the digital tool for the assigned country in the Region for Delivery Services projects. This includes ensuring the Projects are delivered with a focus on scope, quality and timeliness Maintain the overall detailed delivery schedule, critical path and report on risks and issues in a regular manner·Lead, motivate and develop the project team members and collaborate with other teams on joint initiatives·Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables·Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements·Be responsible for managing the scrum process with the coordination of scrum team in Agile methodology·Be responsible to remove the impediments for the scrum team·Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process·Responsible for managing the cross functional teams at a country and regional level to d level and regional and ensure alignment back up to the Project level. This includes business & technical teams (Business Analysts, Architects, Delivery Teams, UX/UI Designers, Testers) and also across the Manulife organization·Ensure that the Release planning and transition to BAU is completed at the country level to determine a clear roadmap for functionality is delivered in line with the End State Vision for the country·Adhere to the Manulife Project Management Fundamental framework and be able to adopt to different delivery methodologiesOur commitment to you ·Our mission; to be a part of making Decisions Easier and Lives Better·A leadership team dedicated to your growth and success·A bold ambition and set of goals to be a leader in driving transformation in our industry·Our best. Every day.