Director of Healthcare Staffing Operations (Remote) in North Sioux City

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Job Description

Director of Healthcare Staffing Operations (Remote)

Prime Physicians is seeking a Director of Healthcare Staffing Operations to lead end-to-end operations across our healthcare staffing and services programs. The ideal leader brings deep agency-side experience, operational rigor, and a builder’s mindset to scale multi-state programs—especially those serving federal clients.

Must-Have (Non-Negotiable)

• 8+ years of experience working at a healthcare staffing firm (agency). No exceptions.

Nice to Have

• Registered Nurse (RN) background — but not required
• Federal client experience (IHS, VA, DHA, HHS) — but not required
• MBA or other master’s degree — a plus, not required

Job Overview

You will own day-to-day and strategic operations for our healthcare staffing contracts, ensuring on-time, compliant delivery while driving margin, fill rate, and retention. This role reports to senior leadership and partners closely with Business Development, Finance, and Compliance.

Key Responsibilities

• Operational Leadership: Oversee Program Managers, and Credentialing teams; set goals, coach, and hold teams accountable to SLAs/KPIs (submittals→interviews→starts, time-to-fill, show rate, retention, gross margin).
• Contract Operations: Lead all operations for federal contracts related to healthcare staffing and services; ensure adherence to contract terms, deliverables, reporting cadence, and change orders.
• Workforce Delivery: Drive workforce planning, requisition prioritization, and fill strategy across Nursing, Allied, APPs, and Physicians; unblock escalations rapidly.
• Credentialing & Compliance: Ensure Joint Commission/CMS compliance, state/federal requirements, background/I-9/E-Verify, immunizations, licenses/certifications; partner with QA on audits.
• Process & Systems: Improve SOPs, playbooks, and handoffs across recruiting → credentialing → onboarding → timekeeping/payroll; optimize ATS/CRM usage (Ceipal ) and reporting.
• Stakeholder Management: Serve as the executive point of contact for client program leads; run QBRs, performance reviews, and corrective action plans when needed.
• Financial Discipline: Monitor bill/pay stewardship, pricing, discounts, and write-offs; forecast starts, revenue, and gross margin; collaborate with Finance on targets.
• Risk & Issue Management: Anticipate risks (licensure delays, site onboarding, traveler housing, cancellations) and implement mitigation plans.
• People & Culture: Recruit, develop, and retain high-performing operations talent; reinforce a metrics-driven, ethical, and service-oriented culture.

Qualifications

• Bachelor’s degree required; MBA (or equivalent leadership experience).
• Proven success leading multi-team operations in a healthcare staffing agency environment.
• Familiarity with federal contract nuances (security, onboarding, reporting) .
• Strong command of credentialing/compliance workflows and healthcare licensure dynamics.
• Data-driven operator with excellent communication, negotiation, and stakeholder skills.
• Proficiency with ATS/CRM (Ceipal ) and productivity/reporting tools.

Location & Travel

• Remote (U.S.) with occasional travel.
• Geographical proximity to Sioux City is a plus, not required.
• Travel requirement (one of the following):
• 2–3 days per month in Sioux City, or
• 5 consecutive days every two months in Sioux City.

Compensation & Benefits

• Competitive base salary with leadership bonus eligibility.
• Comprehensive benefits (medical/dental/vision), PTO, paid holidays, and 401(k).

Application Instructions

Please send your resume and a short cover letter highlighting:

• Your agency-side healthcare staffing leadership experience (years, team sizes, modalities).
• Examples of KPI improvements you led (time-to-fill, starts, retention, GM).
• Experience with federal healthcare programs (if applicable).

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.