Data Service Specialist

Job Description

Who are Benefex?

• We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience.

• We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us.

• Benefex are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK.

• To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

• Top 10 Employer, Sunday Times Best Places to Work Awards

Why should you apply?

• Great progression opportunities! 

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits:

£22,000 - 25,000 per annum

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the quarter

✈️ 25 days holiday plus your local bank holidays

Your birthday off

❤️ Two half day wellbeing days

Healthcare cash plan

Employee Assistance Plan

Income Protection and life assurance

Pension scheme

Data Service Specialist

We are looking for a Data Services Specialist to join our existing team, managing the inbound and outbound processing of data for our clients and providers. We provide a core function to the business and the clients we service, and your role is a key part of our success. You’ll be driven and motivated to deliver quality reports within agreed timescales, and willing to go the extra mile to ensure we continue to succeed as a team.

Responsibilities/Role Overview

• You’ll be processing incoming HR data from clients using our internal software and checking its accuracy on the way – we’re all about getting it right first time! This could be used for their Flexible Benefits Scheme, Total Reward Statements, or Pension Auto-Enrolment to name just a few services we provide for our clients.

• We also export, check and send reports from our software to payroll and benefit providers to agreed SLAs. This is to ensure the right people have the right information to support the schemes.

• When you’re not dealing with reports, you’ll have your ‘Problem Solving’ hat on, resolving data-related queries from both our internal teams and our clients. You’ll play a key role in ensuring people get the information they need, so communication plays a big part in what we do.

• Here at Benefex we all achieve together so we also support other teams where we can, such as testing the systems before we release them to clients to make sure they’re ready and working.

What are we looking for?

• You’ll be a whizz with computers and familiar with Excel (intermediate level).

• Exceptional attention to detail - in other words, eyes like a hawk.

• Ability to work under pressure and to strict deadlines.

• A keen problem solver.

• A fantastic communicator.

• Able to write in a professional manner.

• A strong team player.

• Impeccable time management.

• A quick learner to new systems.

• Adaptable to changing priorities.

Our interview process

✌ Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Online tests in numeracy and logical reasoning

⏳ Interview with the hiring manager and a member of the team

Final interview with the Director

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