Customer & Commercial Director in Gloucester, Gloucestershire

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Our client, a leading company in the aerospace sector, is currently seeking a Customer & Commercial Director to join their team. This permanent position represents a key role within the Senior Leadership Team, working closely with Sales, Operational, and Finance teams to maximise commercial opportunities and maintain high levels of Customer Satisfaction.



Key Responsibilities:



Customer Support Management: planning, relationships, quotes, invoicing, and overdue payment management following contract award

Supply Chain Responsibility: Direct Material Purchasing, subcontracting, and Logistics

Rotable/Asset Management: identification of Gear Purchases, tear down, part liquidations/sales, and Rotable Capex

Costing responsibility to support Major Bids/Customer RFPs

Indirect Purchasing/contract management responsibility for the site

Management of site costings (pre-contract) and analysis for pricing requests through the Sales organisation

Lead all Business Development related to Military/Regional activity from RFP, contract negotiations to sales support management

Lead, mentor, and continue developing the Customer Support, Logistic, and Purchasing teams



Job Requirements:



Capacity to develop long-term commercial and customer service strategies aligned with company objectives

Positive and proactive approach to challenges and change management

Systematic problem solver with the ability to implement solutions

Business acumen and financial awareness essential

Strong negotiation skills with experience in closing contracts with customers and suppliers

Ability to manage and organise multiple projects/tasks simultaneously

Excellent communication skills to present effective and persuasive arguments

Experience in the Aerospace sector , MRO experience a bonus

Prior management experience in a customer service or commercial management capacity

Willingness to travel as necessary (predominantly Europe)



Benefits:



Early finish on Fridays. 4 days in the office 1 from home.

25 days of holiday, plus UK Bank Holidays, with options to buy or sell days

Annual generous bonus and share scheme options

Generous pension scheme, with up to 8% matched contributions

Onsite parking, including EV chargers, subsidised restaurant, bicycle storage, and shower facilities

Flexible benefits and working options, enhanced maternity and family friendly benefits

Our client is committed to fair and equitable employment practices for everyone and understands that and make teams stronger and more effective. If you have the skills and experience relevant to this role, we encourage you to apply. Join our client and discover what could be achieved, together. Apply now to join a dynamic and innovative team in the aerospace sector

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.