CSR Import/Export Coordinator ZipCode 77021 in Houston

Job DescriptionJob Description

 The primary responsibility of the CSR is coordinating the import and export of containers as they arrive by ship, truck, van, or rail. Customer Service Representatives must be knowledgeable of the various types of foods and other materials imported into the warehouse, starting with the receipt of coffee, storage, possible upgrading processes, and shipping to the customer. 

Responsibilities

• Coordinate import and export container schedules with warehouse, trucking, and dispatch teams
• Create and manage inbound and outbound orders within the system
• Provide timely customer support and resolve issues via email or phone
• Collaborate independently and as a team member to ensure smooth operations
• Coordinate shipping schedules between dispatcher and warehouse
• Manage invoicing and maintain organized customer and shipping records
• Monitor and respond promptly to emails throughout the day
• Assist in training new hires on equipment, software, and processes as needed

Required Qualifications

• Minimum 1 year of experience in import/export coordination
• High School Diploma or equivalent

Qualifications

• Experience in office administration
• Familiarity with logistics, drayage, or transportation industries
• Ability to lift up to 25 pounds
• Knowledge of import/export regulations and customs documentation
• Strong communication and organizational skills
• Proficient in MS Office applications including Excel, Word, Outlook, Office 365, and PowerPoint
• Experience delivering excellent customer service

Company DescriptionRCS Personnel is a staffing company who works with customers seeking to fill their skilled, light industrial and administrative positions. We offer terms from temporary, temp-hire & direct hires. Visit one of our branches to see how we can assist you.

Here is the link to register with us https://hrcenter.ontempworks.com/en/HomelandStaffing.Company DescriptionRCS Personnel is a staffing company who works with customers seeking to fill their skilled, light industrial and administrative positions. We offer terms from temporary, temp-hire & direct hires. Visit one of our branches to see how we can assist you.\r\n\r\n Here is the link to register with us https://hrcenter.ontempworks.com/en/HomelandStaffing.