Catering Operations Manager in Charlotte

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Job DescriptionJob Description

Catering Operations Manager – Charlotte, NC

We’re seeking an experienced Catering Director of Operations to lead and expand the catering division for a highly regarded Catering Company. This hands-on leadership role is responsible for overseeing all aspects of catering operations, ensuring exceptional service and quality for our guests.

Catering Operations Manager Benefits and Compensation:

• Competitive base salary commensurate with experience
• Performance-based incentives tied to revenue growth and client satisfaction
• Paid time off, holidays, and employee wellness initiatives
• Opportunities for career advancement within a well-established catering company.
• Supportive, team-oriented culture that values innovation, collaboration, and excellence in service

Catering Operations Manager Requirements & Qualifications:

• Minimum 3–5 years of management experience in large scale off premise catering operations
• Proven ability to lead and develop a team while maintaining operational efficiency
• Strong financial acumen with experience in budgeting, cost control, and forecasting
• Excellent organizational, communication, and problem-solving skills
• A passion for hospitality and delivering exceptional guest experiences
• Key Responsibilities:
• Oversee day-to-day catering operations, ensuring flawless planning, coordination, and execution of events
• Lead, train, and support catering and service teams to maintain consistency and quality
• Partner with culinary and service departments to deliver seamless guest experiences for events of all sizes
• Manage event logistics, including staffing, setup, inventory, and cost controls
• Build and maintain strong client relationships, ensuring satisfaction and repeat business
• Uphold company standards for service, presentation, and compliance

Catering Operations Manager Background & Skills:

• Experience in high-volume or multi-venue catering operations
• Knowledge of current catering and event service trends
• Ability to innovate and improve operational systems and processes
• Strong interpersonal and relationship-building skills
• Previous experience in a similar role within a reputable CATERING COMPANY.

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