Applications and Operations Specialist (“AOS”)

Job Description We create specialized, innovative, and technology-based applications in maritime operations. Our R&D specialists apply a systematic approach in innovation that motivates adoption and recurring usage. The Applications and Operation Specialist (“AOS”) helps customers adopt the application in their operations a seamless way, removing any adoption pain.Our AOS is familiar in a ship-in-port specialization (for example, as a ship-agent or a bunker-surveyor, or a tug operator) with a flair or fondness for software application. The AOS is pivotal to achieving product’s adoption. The AOS’ success is culminated in a complete phase-out of manual features to a fully digital offering (usually within a 6-month duration). AOS plays 3 key “Ops2App” Functions: Domain execution as MVP* Operator•Apply domain knowledge and perform daily operations with MVP•Conduct activities between customer and the vendor•Provide regular “Ops2App” feedback translating operational needs for digital and automated application*MVP: Minimum Viable Product Applications & Operations Analyst•Conduct, record and articulate application and operation function, workflow, tasks, nuances, exceptions, features•Identify major and minor gaps, challenges, variations and differentiations between manual operations and digital applications Digital Enabler•Ensure project timeline is met•Provide final Phase-out feedback Job Requirement •Minimum a Diploma, preferably in shipping-related or technology studies•Experience in maritime commerce domain specialisation (for example, a ship-agent or a bunker-surveyor) with a flair for technology application will be an advantage•Excellent communication & persuasion skills with a customer-centric orientation•Self-motivated, goal-oriented, and a fast learner with tremendously positive attitude•Salary is negotiable according to experience Please send your resume to jessica.kwan@elsa.sg including indication of expected salary and earliest available date. We regret that only shortlisted candidates will be notified.