Customer Service Advisor

Recruiter
EDF Energy
Location
Exeter
Salary
To define
Posted
09 Nov 2018
Closes
15 Nov 2018
Ref
10587-en_GB
Sector
Engineering
Category
Quality
Contract Type
Permanent
Hours
Full Time
Job description:

 

Vacancy Overview

 

 

Customer Service Advisor – Revenue Collections

 

Location: Exeter

Closing Date: 16th November 2018

 

Permanent

 

Full-time/Part-time shift patterns (Monday – Saturday)

 

Starting Salary £17,500 (6 month incremental increases for first 12 months) + opportunities for commission

Attractive package including 3% company bonus scheme, pension and benefits

 

Take your career in customer services to the next level. By joining EDF Energy’s Revenue Collection Team as a Customer Service Advisor in our Exeter office, you’ll be joining a team of dedicated professionals delivering a memorable service to our five-million customers across the UK.

 

We believe in providing a better experience to customers and you’ll be committed to this. By applying your experience in customer services you’ll courteously handle calls, resolving queries in an effective and efficient manner, following up on outstanding payments up to resolution.

 

To ensure your success, our Customer Service Advisors undertake a 4 week full-time training programme. We are committed to your ongoing development provided through a combination of on-the-job coaching and more structured training. Our contact centres are vibrant places that offer great facilities including on-site canteen and gym. We pride ourselves on being an inclusive employer and recognise the importance of employee well-being, with a number of employer networks and benefits to suit your lifestyle.

 

Be part of a better energy future. Join us today.



Seeked profile:

Take your career in customer services to the next level. By joining EDF Energy’s Revenue Collection Team as a Customer Service Advisor in our Exeter office, you’ll be joining a team of dedicated professionals delivering a memorable service to our five-million customers across the UK.