Tour Program Associate

Recruiter
Tesla
Location
Fremont, California
Salary
Competitive
Posted
13 Oct 2018
Closes
15 Nov 2018
Ref
74876
Sector
Engineering
Category
Management
Contract Type
Permanent
Hours
Full Time
Our Tour Program Associates are ambassadors of Tesla and our mission, enthusiastically educating our customers and VIP guests about our history, manufacturing processes, industry, and revolutionary products.

We are looking for a bright, energetic, and professional team player to represent Tesla in the highest regard, creating an exceptional experience for visitors at our Fremont Factory. Visitors will include: Tesla owners, Tesla employee friends and family, high value investors, suppliers, dignitaries, politicians, Tesla employees, and celebrities. Success in this role requires passion for Tesla and our mission, with an eagerness to learn about all facets of the company.

Responsibilities
  • Curating and guiding the visitors' experience.
  • Educating visitors on every aspect of automotive manufacturing, Tesla's products, mission, and current happenings.
  • Maximizing the tour program as an asset to the Sales Department.
  • Understanding and communicating safety procedures in a live production facility.

Requirements/Qualifications
  • Confidence speaking in front of large groups and interfacing with Tesla leadership, which may include speaking to high-value clients and visitors such as dignitaries, politicians, and celebrities.
  • Excellent story telling skills.
  • Significant work experience in customer service preferred.
  • Exceptional verbal communication and interpersonal skills.
  • Comfortable driving a tram in a factory environment while simultaneously articulating unique production processes.
  • Ability to work comfortably in a dynamic, fast-paced, and sometimes ambiguous environment. (Remember, we're writing history!)
  • Able to work nights or weekends on occasion.

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