US - DH Dispatcher

US Wyoming Evansville
24 Sep 2018
24 Oct 2018
Oil and Gas
Contract Type
Full Time
Job Description - US - DH Dispatcher (1809481)Job Description US - DH DispatcherRequisition ID: 1809481 Description General Overview: The purpose of the Dispatcher is, but not limited to:
  • To be a focal point for customers in resolving issues, providing solutions, and ensuring exceptional client value regarding rental and sales requests
  • To ensure the integrity of the tool fleet within the district and the availability of product;
  • To provide complete support for the District Account Managers in allowing the right information and expertise at the right time;
  • To be a conduit of information between the operations department, service, and the sales department;
  • To establish an intimate relationship within the District's strategic customers;
  • To maintain clear communication to the client regarding order status, work in progress, and delivery;
  • To become an integral part and valuable Leader of the Global Sales Organization.
  • Primary Responsibilities:
  • Communicate and work with the District Sales Teams to ensure that there is a clear understanding of the customer's plans and activities;
  • Fully responsible for the life cycle of incoming and outgoing sales orders and rental requests;
  • To collect and enter rental usages and drilling summaries within the district and communicate to the respective Account Manager when assistance is needed;
  • To maintain the daily log book;
  • To assist with the entering all service reports;
  • To assist the unloading and loading of material/tools from the delivery trucks;
  • To generate all packing slips for outgoing product;
  • To maintain data within ITRAX for incidence reporting associated within all district clients and to communicate the analysis to the respective Account Manager;
  • The Dispatcher works closely with the District Sales, Operations, and Field Engineering to:
  • To communicate opportunities in driving profitability and growth;
  • To identify opportunities to capture market share from District and Regional competition;
  • At Downhole, the Dispatcher will report to the Dispatch Manager
  • Participate in sales meetings with the District Sales Teams and District Operations Teams to ensure clarity around goals, issues, and opportunities;
  • To price out tool sheets for all incoming orders;
  • Qualifications Experience and Education: Degree preferred or equivalent. A Dispatcher requires relevant industry experience, moderate product and technical knowledge on Downhole products and service offerings, and broad selling experience.

    Job: Operations

    Schedule: Full-timeShift: Day JobJob Posting: