NOV

US - DH Dispatcher

Recruiter
NOV
Location
US Wyoming Evansville
Salary
Competitive
Posted
24 Sep 2018
Closes
24 Oct 2018
Sector
Oil and Gas
Category
Administrative
Contract Type
Permanent
Hours
Full Time
Job Description - US - DH Dispatcher (1809481)Job Description US - DH DispatcherRequisition ID: 1809481 Description General Overview: The purpose of the Dispatcher is, but not limited to:
  • To be a focal point for customers in resolving issues, providing solutions, and ensuring exceptional client value regarding rental and sales requests
  • To ensure the integrity of the tool fleet within the district and the availability of product;
  • To provide complete support for the District Account Managers in allowing the right information and expertise at the right time;
  • To be a conduit of information between the operations department, service, and the sales department;
  • To establish an intimate relationship within the District's strategic customers;
  • To maintain clear communication to the client regarding order status, work in progress, and delivery;
  • To become an integral part and valuable Leader of the Global Sales Organization.
  • Primary Responsibilities:
  • Communicate and work with the District Sales Teams to ensure that there is a clear understanding of the customer's plans and activities;
  • Fully responsible for the life cycle of incoming and outgoing sales orders and rental requests;
  • To collect and enter rental usages and drilling summaries within the district and communicate to the respective Account Manager when assistance is needed;
  • To maintain the daily log book;
  • To assist with the entering all service reports;
  • To assist the unloading and loading of material/tools from the delivery trucks;
  • To generate all packing slips for outgoing product;
  • To maintain data within ITRAX for incidence reporting associated within all district clients and to communicate the analysis to the respective Account Manager;
  • The Dispatcher works closely with the District Sales, Operations, and Field Engineering to:
  • To communicate opportunities in driving profitability and growth;
  • To identify opportunities to capture market share from District and Regional competition;
  • At Downhole, the Dispatcher will report to the Dispatch Manager
  • Participate in sales meetings with the District Sales Teams and District Operations Teams to ensure clarity around goals, issues, and opportunities;
  • To price out tool sheets for all incoming orders;
  • Qualifications Experience and Education: Degree preferred or equivalent. A Dispatcher requires relevant industry experience, moderate product and technical knowledge on Downhole products and service offerings, and broad selling experience.

    Job: Operations

    Schedule: Full-timeShift: Day JobJob Posting: