Field Service Technician - Washington, PA

Recruiter
NOV
Location
Du Bois, Pennsylvania
Salary
Competitive
Posted
18 May 2018
Closes
18 Jun 2018
Ref
1803877
Sector
Oil and Gas
Category
Maintenance
Contract Type
Permanent
Hours
Full Time
The Field Service Technician will be responsible for installing, maintaining, and servicing all NOV - M/D Totco rental systems primarily located in southwest Pennsylvania, West Virginia, as well as east Ohio.

Responsibilities:
  • Work independently with little supervision. Travel to customer locations to install, calibrate, test and commission NOV-M/D Totco equipment and software
  • Provide onsite training to customers in safe operation and use of NOV systems
  • Perform general maintenance on NOV-M/D Totco equipment and software including updates, upgrades and replacement
  • Respond to and manage service calls that require more time than anticipated
    • Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.
  • Diagnose and solve problems from non-technical descriptions provided by customers
  • Possess superb customer service skills
  • Build positive relationships with customers
  • Produce timely and detailed service reports, billing tickets, and any other job relevant documents


Qualifications:

  • High School diploma and/or equivalent
  • Must have clean driving record
  • Good interpersonal skills
  • Good verbal and written communication skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Ability to troubleshoot, test, repair and service technical equipment
  • Proven field service experience
  • Technical degree or certification preferred