Inside Sales Representative Mechanical

Greenville, South Carolina, United States
24 Oct 2020
11 Nov 2020
Contract Type
Full Time
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB Motors and Generators deliver a complete range of motors, generators and mechanical power transmission products for all industries and applications. We provide the highest quality and service to our customers all around the world with a focus on helping to use energy more efficiently.

Manufacturing at ABB ranges from assembly of customized industrial robots to advanced production of electrical switches and breakers. The innovative products we make, drive the world's largest ships, connect remote renewable power sources with consumers and automate complex industrial processes.

The role reports to the Customer Service Director and in located in Greenville, South Carolina. As an Inside Sales Representative Mechanical, you will be responsible for Sales Support of Mechanical Power Transmission (MOPT) products.

Your responsibilities

  • Manage order processing for distributors, Original Equipment Manufacturers (OEMs) and sales engineers.
  • Act as liaison between manufacturing, engineering, warehousing and customers.
  • Identify productivity improvement areas and work with management staff to clear bottlenecks.
  • Assist in debit resolution and ensuring clean invoicing to improve Demand Side Organization (DSO).
  • Provide all basic customer service activities of quoting, warranty, credits, returns etc.
  • Expedite orders to meet customer demands.
  • Provide as needed support of management issues as they arise.
  • Support and back up teammates during absences and training.

Your background

  • High School Diploma or GED and minimum 3 years of sales experience in a customer service environment.
  • Associates degree and minimum 1 year of sales experience in a customer service environment.
  • Bachelor's Degree.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.
  • A Master's Degree in required field = Credit given for 2 years of work experience.
  • A PhD/Doctorate in required field = Credit given for 3 years of work experience.
  • Bachelors' degree is preferred.
  • Proficient with Microsoft Office, especially the use of MS Word and Excel.
  • Demonstrated Customer Service Skills.
  • SAP experience.
  • Mechanical product knowledge.
  • Bilingual skills.

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