Root Cause Lead

Up to £33,000
25 Nov 2016
09 Dec 2016
Contract Type
Full Time
If you have an analytical mind with the ability to turn data into a story, this is the right role for you.

Within our Domestic Business youll be joining our Collections team who are responsible for all financial reporting across the function, supporting Root Cause Analysis, Governance and Audit.

Role Description:

Reporting in to the Root Cause and Governance Manager youll be liaising with the analytics team who will produce reports and problem statements for you to interpret. Using your analytical mind youll examine this data with great attention to detail and be able to interpret and convert the outputs into pertinent business language. Youll create information packs using the key headlines and outputs to give a high level overview which will be presented to the Senior Management Team.

Skills and experience:

Youll have:

An analytical mind with strong experience in an analytical role.

Strong communication skills with the ability to translate technical language into business language

Great attention to detail with the ability to interpret data

IT literate including Excel

The ability to work against tight deadlines in a high pressured environment

It is preferred but not a perquisite if:

You have energy Industry experience

You are degree educated

Why work for us

As well as a competitive salary and impressive benefits package youll also get the opportunity to really shape the future of our business. Along the way well give you all the support you need to develop your skill set and achieve your long term ambitions.

Company overview

npower is one of the UKs biggest energy suppliers. We supply gas and electricity to millions of homes up and down the country, So when you switch on the light, take a shower, or simply have a cuppa, youll know you can rely on us. Were also here for you when your boiler needs servicing or repairing. We offer competitive tariffs that save you money and well tell you when you can save even more. Its all part of how we stand up for customers every day at npower. We stand up for the community too. Were proud to have been a partner of Macmillan for 12 years raising over £3.5m. Were also one of only a handful of UK companies to have been awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.

Please apply online by selecting the 'Apply' button and uploading your CV directly. Applications will only be accepted via the Apply button.

Agencies: We operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to