Communications Advisor, Downstream - 12 Month Maternity Cover

SunburySouth East
22 Nov 2016
08 Dec 2016
Oil and Gas
Contract Type
Full Time
Role synopsis
BP's Communications Function aims to build BP's reputation by proactively and systematically putting forward a clear, concise set of messages supported with powerful proof points to defined target audiences, informed by and underpinned with research insights.
To support this, the role of the Downstream communications advisor is to work with the head of Downstream communications and key stakeholders to create and drive strategic communications plans that support the delivery of the Downstream strategic agenda.

A number of strategic goals were established in 2014 to transform our business in order to become the 'Leading Downstream Business' in our industry, namely:
  • safety leadership
  • winning versus local and global competition - measured by net income per barrel
  • creating a compelling investment proposition - measured by pre-tax returns
  • significantly contributing to Group operating cash - measured by operating cash flow growth

These goals are underpinned by a clear strategic agenda which is delivering results. Our full year results for 2015 demonstrated significant progress. We:
  • continued to improve our safety performance across all metrics, including the best process safety metrics in 2015
  • delivered record Downstream earnings
  • reported significant underlying performance improvement on 2014
  • demonstrated strong cash flow delivery driven by EBITDA growth
  • made material progress in creating a simpler and more efficient business

The communications advisor is a key role within a small team and will be expected to support the Downstream Segment Executive team and leadership of Downstream in specific communications requirements that have relevance across the Downstream segment. They will be responsible for:
  • planning, developing and delivering key internal and external segment level communications programmes and activity
  • supporting and advising the functional leadership of Downstream - providing advice on industry best practice, feedback on issues and the effectiveness of communication activity
  • supporting the head of communications with the development of key engagement material for Downstream leadership
  • continuing to embed the communications procedures at the segment level
  • supporting the head of communications in the ongoing engagement of the Downstream community of practice
  • providing the head of communications with measurement insights and data that are a result of key segment and business level communications and engagement activity managing Segment communication channels.

Key accountabilities
  • Work with the Downstream head of communications to deliver the Downstream communication strategy, develop and deliver plans that support the Downstream strategic agenda and are aligned with BP's communications strategy and the overarching communications plan (including the message calendar)
  • Guide and direct the positioning of communication for key topics and strategic decisions (such as divestments, investments, geographic expansion, new business initiatives, etc.)
  • Deliver to deadline and within budget, prioritising according to importance and benefit, including vendor liaison and management.
Message development
  • Shape and help articulate the Downstream story, translating this into clear, consistent messages which are aligned with BP's core messages and resonate with employee audiences
  • Develop and 'sign-off' of messaging by the appropriate stakeholders, including business leaders and Legal, without impairing the quality, integrity and credibility of content
  • Effectively engage with the communications network to ensure appropriate and aligned distribution of messages
  • Ensure messages, approaches and channels across Downstream are aligned with the agreed communication strategy and overarching plan, based on best practice and available research and insights
Stakeholder management
  • Provide support to senior leadership with reference to their external stakeholder engagement and ensure an effective issues management system is maintained which can feed into the Group Issues Management Working Group
  • Proactive management of the relationship with relevant business leaders, the embedded communications leads and other relevant stakeholders to ensure effective co-ordination of activities across geographies
  • Work collaboratively with other functions and stakeholders
Crisis communications and communications policy
  • Guide and advise on the handling of crisis communication and contribute to the segment's communication response in the event of an emergency
  • Overall responsibility to ensure that all activities undertaken within the area of responsibility are compliant with the BP Communications Policy and Procedures
Measurement and insights
  • Drive rigorous evaluation of communication activity ensuring that approaches and decisions are informed by research and measurement, creating an evidenced-based approach to communications
  • Regularly report and provide insights on communications practices, plans, measurement, and stakeholder feedback
Capability development
  • Actively support the building of capability in communications across the business; understanding what 'good' looks like, identifying gaps in the business and the team, ensuring that gaps are filled by developing potential and recruiting candidates of appropriate calibre, and providing guidance and decision making for performance management issues including their escalation where required.
  • Guide, educate and coach managers/leaders within Downstream regarding communications effectiveness.
Key Challenges:
The segment has gone through significant change as part of a segment-wide transformation programme. The communications advisor will be expected to:
  • be able to work at pace without sacrificing quality and attention to detail
  • build strong relationships quickly with key stakeholders e.g. the executive office.
  • support leaders engage and energise their teams

Essential Education
Bachelor Degree (or equivalent)

Essential experience and job requirements
  • A business facing internal and external communications track record including evidence of designing and implementing communication plans using a number of tools and channels.
  • Capable of managing relationships at all levels of the organisation, demonstrating effective influencing skills and ability to operate as 'One Team'
  • Ability to operate in a business partner capacity, providing guidance and advice to colleagues at all levels regarding effective communications approaches and delivery.
  • A good understanding of commercial and business drivers and exposure to aligning communications with business strategy.
  • Experience of delivering messages effectively across multi-cultural audiences.
  • Experience in creating a strong sense of purpose and energising team

Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.

Desirable criteria & qualifications
• Oil & Gas industry experience
• Significant project management experience
• Experience working with teams in a multinational environment

Relocation available

Travel required
Yes - up to 10%

Is this a part time position?

About BP
24/7 globally accessible news coverage and social media means messaging must be responsive, accurate, and consistent across multiple geographies. To succeed in this dynamic communications environment, BP has developed a Group Communications Strategy setting out a multi-year approach to re-building trust with its partners, investors and employees.

The Communications function sits under the Group Head of Communications, reporting to the CEO. It is supported by a single Communications policy, a capability framework and a set of campaign planning tools to enable a more proactive, systematic and joined up approach to communications.

As well as working in partnership across the BP segments, businesses and functions, delivering top quartile communications in support of BP's business goals, Group Communications owns and manages an array of corporate communications channels, including BP's global internet platform, main publications, corporate reports and intranet portal. It is responsible for BP's relations with the media, all internal communications to staff, a group wide employee recognition programme and for conducting reputation research.

Corporate & Functions

Closing Date
[ "07-Dec-2016" ]