Senior Contract Performance Manager

Tampa, Florida
19 Nov 2016
04 Feb 2017
Oil and Gas
Contract Type
Full Time
The Senior Contract Performance Manager will be measured on its customer relationship and the ability to produce financial and operating results for the Contractual Service business.  Each Senior Contract Performance Manager will be required to work independently to manage long-term service agreements.

Essential Responsibilities

Senior Contract Performance Manager are co-located with their respective customer and be responsible for delivering high quality customer solutions including new products, outage planning, parts & repair delivery via project management tools.

The role includes ownership of the customer relationship & ability to meet internal GE objectives.

In addition, you will:
  • Interface with ITO and Risk teams for new customer opportunities
  • Execute contract obligations to achieve Financial Operating Plan
  • Order / track / validate Billing for major/minor maintenance parts and services requested by the customer
  • Cost or financial data collection and reconciliation
  • Provide information and drive sales regarding the latest advancements in conversion, modification & upgrade opportunities to owner & as well as other up selling opportunities
  • Maintain unit operating history & parts life history on commercially available software
  • Maintain record of parts (by model & serial number) currently installed in each unit
  • Develop sales plan for each Customer
  • Support customer in forced, unplanned and planned unit outages
  • Build strong partnerships within the value chain organization which will be extremely important to deliver high quality services
  • Develop and maintain an understanding of power plant or machine driven industries


  • Bachelor's Degree in Science / Business / Engineering (OR a High School Diploma / GED with a minimum of 4 years of experience in power generation industry)
  • Minimum of 5 years of experience in power plant field services or contract management

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Certified Six Sigma Green or Black Belt (GE employees only)
  • 7FA Gas Turbine, GE Steam Turbine and BOP knowledge
  • Familiarity with long-term parts and services contracts
  • Sales experience with direct customer interface
  • G / T Field Engineering Program (FEP) or other G / T Technical experience
  • Successful P&L experience
  • Demonstrated communication & organizational skills
  • Proficiency with computer tools
  • Strong business / financial skills
  • Strong interpersonal skills
  • Technically savvy while having strong business acumen and ability to drive overall solutions / rigor to meet customer needs
  • Ability to take lead role in routine contracts

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