IT Business Process Consultant Job

Minneapolis, Minnesota
12 Nov 2016
19 Jan 2017
Contract Type
Full Time
Location(s): CO - Denver; MN - Minneapolis
Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A professional position at Xcel Energy could be just what you're looking for.
Xcel Energy has an exciting opportunity for 2 IT Business Process Consultants to join our team in Minneapolis, MN or Denver, CO. These positions will be responsible for collaborative design of processes, and providing ongoing reporting over process outcome, quality and adherence. These positions (2 openings) will help Business Systems (IT) PMO close gaps and mature delivery capabilities through developing a portfolio of easy-to-use, value-add processes and tools. Techno-functional expertise with Access and Sharepoint 2016 is highly desired. Familiarity with PPM functions and Project Management disciplines required. The ability to drive alignment to detailed processes, document process flows, design and deploy solutions that improve PMO Delivery Operations will be key success factors to these roles.

Responsible to analyze, design, implement and support the creation and management of business processes that maximize operational efficiency and achieve business operational and process quality goals. Provide oversight, guidance, leadership and mentoring in the implementation of process changes. Support operational and project activities by building relationships, determining business needs, identifying and analyzing process improvement opportunities, defining business requirements, and implementing solutions that positively impact business results.

  • Process Analysis and Modeling - Identify, analyze, document, and validate current state processes to serve as a basis for operational and/or change management planning and execution. Create 'to be' process models and workflows. Analysis includes data gathering through observations, interviews, surveys, and industry research. Facilitate working sessions and workshops with business personnel. Evaluate opportunities to simplify and automate business process where appropriate. Remediate process issues through the facilitation of root cause analysis and create and implement innovative, effective business process improvements
  • Operations Management - Manage and maintain business process flows and documents. Develop and maintain a connection with key customer groups to identify and improve process effectiveness. Establish and track process delivery metrics, identify and implement business process improvements.
  • Change Management - Provide leadership and guidance through the development and implementation of business process changes. Lead and coach and team members through change activities and refine process models as appropriate.
  • Industry Connection - Stay current with industry trends for business process, process quality, and facilitation and apply best practices as appropriate.

  • Bachelors Degree in business, information technology or related field or equivalent experience.
  • At least five years of I/T or project delivery experience in a Business Analyst or Project Manager role.
  • Demonstrated sound understanding of core business processes, industry trends, technology developments and I/T environments.
  • Ability to understand changes in business process and technology and effectively adapt technology to meet business needs.
  • Excellent communication and critical thinking skills required.
  • Ability to adapt to change quickly.
  • Strong ability to perform diplomatic facilitation using sound negotiation skills and consensus building techniques.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
Posting Notes:  MN - Minneapolis || CO - Denver; MN - Minneapolis || United States (US) || Utilities and Corporate Servic || 55000:Business Systems || Full-Time || Non-Bargaining ||
Requisition Number: 6155
Equal Opportunity Employer: Minority/Female/Disability/Veteran
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